GLOBALSAT GH-625XT v3.0 User manual - Manual (Page 44)

GH-625XT
12. Troubleshooting & FAQ
1.) Q: What should I do if the watch would not power on?
A: Press the OK + Down and Power buttons at the same time. You will be able to turn it on in the
firmware upgrade mode. Please follow the regular firmware update procedure.
2.) Q: What should I do if the firmware upgrade fails?
Note: Do not power down your GH-625XT
A: (1) Please go over the process again.
(2) Choose the proper firmware file.
3.) Q: After installing the software and opening it, a pop-up window shows up stating "The service
is not ready." What should I do to resolve that?
A: Please close the program. Open it back again. The database will reset automatically.
4.) Q: How can I uninstall the GS-Sport Training Gym Pro software?
A: (1) Utilize the uninstall function from the Windows Menu:
Start > Programs > GlobalSat GS-Sport Training Gym Pro > Uninstall
(2) Use Add or Remove Programs from Windows Control Panel:
Go to Start > Control Panel > Add or Remove Programs. Search for GS-Sport Training Gym
Pro, click on it to highlight, and press the Change/Remove button.
5.) Q: Where can I download the files if I lost the CD-ROM?
A: Please go to this
website:http://www.gssport.com/pro_dl.php?en_product_id=1&en_product_cnt_id=32
6.) Q: How do I keep my current training records before upgrading the software version?
A: (1) Backup the database from this location: C:\Program Files\GlobalSat Technology\GS-Sport
Training Gym Pro\Data\User. You can go ahead and uninstall the software.
(2) Copy and overwrite the database back to the corresponding folder.
7.) Q: Why am I unable to upgrade the watch with the new firmware?
A: (1) Please check if the firmware file is correct.
(2) Verify it the watch is set to System Upgrade mode.
8.) Q: Why does it show "PC COM PORT Error" when I tried to download the data from the watch?
A: (1) Please check if the USB driver is installed or not.
(2) Connect the watch to your PC with the USB cable.
(3) Double click the GS-Sport Training GYM Pro' icon from the Desktop to start the application.
(4) In the Menu Bar, go to Settings > Configuration > Com Port Setting. Click the “Scan" button.
The COM Port would be automatically scanned.
9.) Q: Why is the watch unable to receive a heart rate signal?
A: (1) Check if you are properly wearing the heart rate monitor. Also, spray some water on it before
use.
(2) Turn on the Heart Rate Alert function.
(3) If it is still not working, check the battery of the Heart Rate Monitor.
10.) Q: How to edit and upload waypoints through the software?