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Troubleshooting guide – Bertazzoni X304PIRVE User Manual

Page 37

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37

TROUBLESHOOTING GUIDE

OVEN PROBLEM

POSSIBLE CAUSES AND/OR REMEDY

Range does not function

Range is not connected to electrical power. Ask a professional to check
power circuit breaker, wiring and fuses.

Self‐clean cycle does not activate Door is not shut tight enough for automatic door latch to lock

Broil does not work

Temperature control knob is rotated too far past broil position (500°F);
PRE‐HEATING indicator will light intermittently

Door does not open

Oven is still in self‐clean mode. Door latch will release when safe
temperature is reached.

Oven light does not work

Light bulb is burned out. Range is not connected to power/ clean is cycle
on

Igniters does not work

Circuit is tripped. Fuse is blown. Range is not connected to power.

Igniters sparking but no flame
ignition

Gas supply valve is in “OFF” position. Gas supply is interrupted.

Igniters spark continuously after
flame ignition

Ignition micro‐switches remain incorrectly engaged; call a qualified
technician for repair.

Burner ignites but flame is large,
distorted, or yellow

Burner ports are clogged. Unit is not set to the appropriate gas type. Call
a qualified technician for gas conversion procedure.

Oven door is locked and will not
release, even after cooling

Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker
back on. The oven should reset itself and will be operable.

Oven is not heating

Check the circuit breaker or fuse box to your house. Make sure there is
proper electrical power to the oven. Make sure the oven temperature
has been selected.

Oven light is not working
properly

Replace or reinsert the light bulb if loose or defective.

Oven light stays on

Check for obstruction in oven door. Check to see if hinge is bent.

Cannot remove lens cover on
light

There may be soil build‐up around the lens cover. Wipe lens cover area
with a clean dry towel prior to attempting to remove the lens cover.

PRE‐HEATING indicator lights up
intermittently and sound alarm
on

This is a FAULT alarm indicating the failure of the cooling fan/s. Try
resetting by turning both selectors to the OFF position. If the error is not
repaired, call a qualified technician for diagnosis and repair. If not
repaired, this error indicator will appear again within 10 seconds once
the oven is activated in any functions for which cooling fans are required
to operate, preventing the use of the oven. Set both selectors to OFF
position and call a qualified technician for repair.

HEATING indicator light turned
on intermittently and with sound
alarm on

This is a FAULT indicating failure of the oven sensor temperature probe;
in this case cooling fans will start automatically. To reset, switch both
selector to the OFF position. To stop buzzer and light indicator,
disconnect the appliance from the main electrical supply and call a
qualified technician for repair.

CLEAN indicator light on
intermittently and sound alarm
on

Electrical power failure happening during cleaning cycle operation;
cleaning cycle interrupted; cooling fans remains both activated; the
error will be reset by putting two selectors in OFF position; repeat
cleaning cycle if needed after 3‐4 hours.

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