ATEN ACS1208 - Manual (Page 12)

ACS1208 / ACS1216 User Manual
xii
Technical Support
International
North America
When you contact us, please have the following information ready beforehand:
Š Product model number, serial number, and date of purchase.
Š Your computer configuration, including operating system, revision level,
expansion cards, and software.
Š Any error messages displayed at the time the error occurred.
Š The sequence of operations that led up to the error.
Š Any other information you feel may be of help
Technical Phone Support 1. Contact your local dealer.
2. Call the ATEN Technical Support Center:
886-2-8692-6959
Email Support Email your questions and concerns to:
[email protected]
Online Support
Š
Technical Support
Š
Troubleshooting
Š
Documentation
Š
Software Updates
1. Online technical support is available to ATEN
customers through our e-Support Center:
http://support.aten.com
2. Online troubleshooting that describes the most
commonly encountered problems and offers possible
solutions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our
website: http://www.aten.com
Technical Phone Support Registered ATEN product owners are entitled to
telephone technical support. Call the ATEN Technical
Support Center: 1-888-999-ATEN
Email Support Email your questions and concerns to:
[email protected]
Online Support
Š
Technical Support
Š
Troubleshooting
Š
Documentation
Š
Software Updates
1. Online technical support is available to ATEN
customers through our e-Support Center:
http://www.aten-usa.com/support
2. Online troubleshooting that describes the most
commonly encountered problems and offers possible
solutions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our
website: http://www.aten-usa.com
acs1208-1216.book Page xii Friday, April 27, 2007 3:23 PM