Alcatel Carrier Internetworking Solutions 6800 - Manual (Page 15)

A L C AT E L 1 5 >
SupportBasic One year 7x24 phone support, includes eService web access and free software releases
SupportPlus One year 7x24 phone support, includes eService web access, free S/W releases and next
business day arrival of replacement hardware
SupportTotal One year 7x24 phone support, software releases, eService Web access, same day 4-hour
(Available only on site hardware replacement (labor and parts) 7 days a week, 24 hours a day.
in N. America) Excludes NMS and Authentication Services software.
OS6800 Service and Support
Part Number Description
Alcatel OmniSwitch 6800 Family