Qualified service – Kyocera ENERGI K490 User Manual
Page 18
xviii
Before requesting support, please try to reproduce and isolate the
problem. When you contact the Customer Care Center, be ready to
provide the following information:
• The name of your service provider.
• The actual error message or problem you are experiencing.
• The steps you took to reproduce the problem.
• The phone’s electronic serial number (ESN). To find the ESN select
Menu → Phone Info.
Qualified service
If the problem with your phone persists, return the phone with all
accessories and packaging to the dealer for qualified service.
Panama:
001-800-201-1984
Peru:
0-800-51-934
Puerto Rico:
1-866-664 6443
Venezuela:
0-800-100-2640
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