Sharp MX-C401 User Manual
Page 845

8-36
Smudges appear on 
printed output.
Are you using paper that is not within 
the specifications?
Use SHARP-recommended paper. Using paper that is 
for other models or special paper that is not supported 
may result in misfeeds, creases, or smudges.
☞
"SUPPLIES" in the Maintenance & Safety Guide
Are you printing on pre-punched paper?
If the printed image overlaps the punch holes, smudges 
may appear on the reverse side of the paper following 
one-sided printing, or on both sides following two-sided 
printing. Take care that the image does not overlap the 
punch holes.
Does a message appear indicating the 
need for maintenance?
Contact your dealer or nearest SHARP Service 
Department as soon as possible.
Toner does not adhere 
well or creases appear 
in the paper.
Are you using paper that is not within 
the specifications?
Use SHARP-recommended paper. Using paper that is 
for other models or special paper that is not supported 
may result in misfeeds, creases, or smudges.
☞
"SUPPLIES" in the Maintenance & Safety Guide
Did you set the correct paper type?
Set the correct paper type in the tray settings. Make 
sure that the following has not occurred:
• Heavy paper is being used, but a paper type other
than heavy paper is selected in the tray settings. (The 
image may disappear if rubbed.)
• Paper other than heavy paper is being used, but
heavy paper is selected in the tray settings. (This may 
cause creases and misfeeds.)
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"
Is the paper loaded so that printing 
takes place on the reverse side?
If printing takes place on the wrong side of label sheets 
or transparency film, the toner may not adhere well and 
a clear image may not be obtained.
Print quality is poor.
Is "Toner Save Mode" enabled?
When "Toner Save Mode" is enabled, printing takes 
place using less toner and thus the print result is lighter. 
Check with your administrator.
Part of the image is 
cut off.
Has the correct paper size been set?
If you are using a special size, be sure to specify the 
paper size.
If the size of paper loaded in a tray was changed, be 
sure to check the paper size setting.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"
Was the original placed in the correct 
position?
If you are using the document glass, be sure to place 
the original in the left center of the document glass.
☞
1. BEFORE USING THE MACHINE "
THE ORIGINAL ON THE DOCUMENT GLASS
(page 1-36)
Problem
Point to check
Solution
