Sharp MX-C401 User Manual
Page 843

8-34
PROBLEMS RELATED TO PAPER FEEDING AND 
OUTPUT
Problem
Point to check
Solution
 The original misfeeds 
(automatic document 
feeder).
Is too much paper loaded in document 
feeder tray?
Make sure that the stack of paper in the tray is not 
higher than the indicator line.
Is the original a long original?
When using the automatic document feeder to scan a 
long original, set the scan size to [Long Size]. (Note that 
long originals cannot be copied using the copy function.)
Is the original on thin paper?
Use the document glass to scan the original. If you need 
to use the automatic document feeder, use slow scan 
mode in the special modes to scan the original.
Is the feed roller dirty?
Clean the surface of the original feed roller.
☞
Maintenance & Safety Guide
The paper misfeeds.
Is a torn piece of paper remaining in the 
machine?
Make sure all paper is removed.
☞
(page 8-2)
Is too much paper loaded in the tray?
Make sure that the stack of paper in the tray is not 
higher than the indicator line.
Are multiple sheets feeding at once?
Fan the paper well before loading it.
Are you using paper that is not within 
the specifications?
Use SHARP-recommended paper. Using paper that is 
not supported may result in misfeeds, creases, or 
smudges.
☞
"SUPPLIES" in the Maintenance & Safety Guide
For paper that is prohibited or not recommended, see 
"
" (page 1-26) in "1. BEFORE USING
THE MACHINE".
Has the paper in the tray absorbed 
moisture?
If you will not be using paper in a tray for a long time, 
remove the paper from the tray and store it in a bag in a 
dark and dry location.
Are the bypass tray guides adjusted to 
the width of the paper?
Adjust the bypass tray guides to the width of the paper.
Is the bypass tray extension pulled out?
When loading a large size of paper, pull out the 
extension.
Is the bypass feed roller dirty?
Clean the surface of the bypass feed roller.
☞
Maintenance & Safety Guide
