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Operation is performed, I cannot back up some data using the hotsync, Operation – Sony PEG-TJ37 User Manual

Page 56

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56

Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-12 (1)

Data cannot be synchronized with some applications
when the HotSync

®

operation is performed

B Does the user name for

Palm™ Desktop for CLIÉ

match the one for your CLIÉ

handheld?
In

Palm™ Desktop for CLIÉ

, select the user name corresponding to your CLIÉ

handheld user name.

B Is the application set not to synchronize files?

Click

(HotSync) in the task tray (Notification area) at the bottom right of your

computer window and select [Custom...] from the shortcut menu. Check that the
application is set to synchronize files.

B Is third party backup or synchronization software installed on your computer or CLIÉ

handheld?
In such a case, you may not synchronize some applications using

Palm™ Desktop

for CLIÉ

.

B Is there sufficient memory space in your CLIÉ handheld?

Delete unnecessary data/files and then perform the HotSync

®

operation again.

B Is private data hidden in the

Security

screen?

Hidden data cannot be displayed in

Palm™ Desktop for CLIÉ

. When you want to

display hidden data, select [Show Records] below [Current Privacy:] in the

Security

screen and enter the password.

B Make sure that

Intellisync Lite

is installed to synchronize

Date Book

,

Address

Book

,

To Do List

and

Memo Pad

of your CLIÉ handheld with

Microsoft

®

Outlook

or

Lotus Organizer

.

b

For details, refer to “Intellisync Lite” in the “CLIÉ Application Manual” (HTML format).

I cannot back up some data using the HotSync

®

operation

B Some add-on applications (not installed at the factory), and some application data and

settings may not be backed up using the HotSync

®

operation. However, a complete

backup of all data on your CLIÉ handheld can be made with

Memory Stick Backup

.

Use

Memory Stick Backup

often to make complete backups.

b

For details, refer to “Backing up your CLIÉ™ handheld data and applications: Backing up
data and applications to “Memory Stick” media using Memory Stick Backup” in the
“Handbook” (PDF format).

Palm™ Desktop for CLIÉ does not start or cannot be
selected from the menu

B Is

Palm™ Desktop for CLIÉ

properly installed on your computer?

The hardware or the software of your computer may not be compatible with

Palm™

Desktop for CLIÉ

. Uninstall

Palm™ Desktop for CLIÉ

and reinstall it.

01US01COV.book Page 56 Monday, December 15, 2003 2:35 PM

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