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Samsung HMX-R10SN User Manual

Page 150

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146

Connecting to a computer

Symptom

Explanation/Solution

The computer does not recognize

your camcorder.

• Disconnect the USB cable from the computer and camcorder,

restart the computer, then connect it again correctly.

Cannot play a video file properly on

a PC.

• A video codec is needed to play the file recorded on your

camcorder. Install the software provided with your camcorder.
pages 132

• Make sure you insert the connector in the correct direction, and

connect the USB cable to the USB jack on your camcorder

firmly.

• Disconnect the cable from the computer and camcorder, restart

the computer. Connect it again properly.

• To play back an HD video file, a computer with better

specification is required.

Check a computer with recommended specification. page 151

Intelli-studio does not function

properly.

• Exit the Intelli-studio application, and restart the Windows

computer.

Intelli-studio is not performed.

• Set PC Software to On in the Settings menu or install

Intelli-studio in the computer. pages 125

~

135

The image or sound on your

camcorder is not played on your

computer properly.

• Video playback or sound may stop temporarily depending

on your computer. The video or sound copied to your

computer is not affected.

• If your camcorder is connected to a computer that does

not support Hi-speed USB (USB2.0), the image or sound

may not be played correctly. The image and sound

copied to your computer are not affected.

The playback screen is paused or

distorted.

• Check the system requirements to play a video.

• Exit other all applications running on the current

computer.

• If a recorded video is played on your camcorder

connected to a computer, the image may not play

smoothly, depending on the transfer speed. Please copy

the file to your PC, and then play it back.

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