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Troubleshooting – Samsung HMX-R10SN User Manual

Page 147

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Symptom

Explanation/Solution

There is a time difference

between the point where you

press Recording start/stop

button and the point where the

recorded video starts/stops.

• On your camcorder, there may be a slight time

delay between the point when you press Recording

start/stop button and the actual point where the

recorded video starts/stops. This is not an error.

The aspect ratio (16:9/4:3) of a

video cannot be changed.

• The aspect ratio of a video at 16:9 cannot be

changed to 4:3.

Horizontal stripes appear on the

images.

• This occurs when recording images under a

fluorescent lamp, sodium lamp, or mercury lamp.

This is not a malfunction.

Storage Media

Symptom

Explanation/Solution

Memory card functions are not

operable.

• Insert a memory card into your camcorder properly.

page 37

• If you use a memory card formatted on a computer,

format it again directly on your camcorder.

page 100

Image cannot be moved or

deleted.

• Release the lock on the write-protect tab of the

memory card (SDHC/SD memory card), if any.

page 39

• You cannot move or delete the protected images.

Release the protection of the image on the device.

page 39

You cannot format the memory

card.

• Release the lock on the write-protect tab of the

memory card (SDHC/SD memory card), if any.

page 39

• The memory card is not supported on your

camcorder or card has some problems.

The data file name is not

indicated correctly.

• The file may be corrupted.

• The file format is not supported by your camcorder.

• Only the file name is displayed if the directory

structure complies with the international standard.

TROUBLESHOOTING

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