Soho NBG800 - Manual (Page 82)

74 SOHOware ® Secure Cable/DSL Router
1. Inform the distributor or retailer
2. Ship the product back to the distributor/retailer with prepaid freight. The
purchaser must pay the shipping freight from the distributor/retailer to
SOHOware. Any package sent C.O.D. (Cash On Delivery) will be refused
3. Charges: Usually RMA (Returned Material Authorization) items will be
returned to the purchaser via Airmail, prepaid by SOHOware. If returned by
another carrier, the purchaser will pay the difference. A return freight and
handling fee will be charged to the purchaser if SOHOware determines that
there was “No Problem Found” or that the damage was caused by the user
Warning
SOHOware is not responsible for the integrity of any data on storage equipment
(hard drives, tape drives, floppy diskettes, etc.). We strongly recommend that our
customers backup their data before sending such equipment in for diagnosis or
repair.
Services after Warranty Period
After the warranty period expires, all products can be repaired for a reasonable
service charge. The shipping charges to and from the SOHOware facility will be
borne by the purchaser.
Return for Credit
In the case of a DOA (Dead on Arrival) or a shipping error, a return for credit will
automatically be applied to the purchaser’s account, unless otherwise requested.
Limitation of Liability
All expressed and implied warranties of a product’s merchantability, or of its
fitness for a particular purpose, are limited in duration to the applicable period as
set forth in this limited warranty, and no warranty will be considered valid after its
expiration date.
If this product does not function as warranted, your sole remedy shall be repair or
replacement as provided for above. In no case shall SOHOware be liable for any
incidental, consequential, special, or indirect damages resulting from loss of data,
loss of profits, or loss of use, even if SOHOware or an authorized SOHOware
distributor/dealer has been advised of the possibility of such damages, or for any
claim by any other party.