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Troubleshooting, Check “troubleshooting, T hole – Sony READER DAILY EDITION PRS-950 User Manual

Page 137

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Troubleshooting

137

Table of Contents

Index

Troubleshooting

If the Reader does not function as expected, try the

following steps to resolve the issue.

1

Reset the Reader by pressing the RESET hole

(

18

) with a small pin or clip

after 5

seconds, slide the power switch to restart the

Reader.

The content and settings stored on the Reader are

not affected by resetting.

Notes

 The bookmarks, highlights, handwritten memos, or the

setting information may be deleted by resetting.

 The screen will not change after pressing the RESET

hole. Slide the power switch to restart the Reader.

 Do not push the RESET hole with a breakable point,

such as the graphite of a mechanical pencil. It can

cause the RESET hole to be blocked.

2

Check the symptoms list (

138

).

3

If it is an issue regarding Reader Library, check

for information in Reader Library Help.

For issues regarding the Reader Store, check with

[Help and Support] (

3

).

4

Look for information on the support websites

(

3

).

Troubleshooting