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Find answers to frequently asked questions, Questions about the home entertainment server – Scientific Atlanta 8000 User Manual

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Find Answers to Frequently Asked Questions

If you have questions or encounter difficulties controlling live TV, recording
programs, playing recordings, or displaying the PIP screen, this section may
provide the information you need. If not, see the next section, “Get More
Information or Assistance.”

Questions About the Home Entertainment Server

What happens if the Entertainment Server temporarily loses power?

The recordings that were saved prior to the power loss are preserved, except,
of course, those recordings that were automatically deleted because their Save
Time was reached. Future recording schedules are also preserved. You miss
only the recordings that were scheduled to be made while the power was out.

Where can I find details on installing the Entertainment Server?

Access Scientific-Atlanta’s Explorer eClub Web site at
www.scientificatlanta.com/explorerclub. It contains documentation on a
number of topics, including installation and setup. You will need the serial number
of the Entertainment Server to access the Web site. See page 37 for details on
locating the serial number.

Why doesn’t the Entertainment Server respond when I press the keys on
the remote control?

Your remote control may not be in the Cable mode. To use any of the features
provided by the digital video recorder (DVR), including the PIP feature, the
remote control must be in Cable mode. See page 3 for details.

Questions About Controlling a Live Program or Recording

How far back can I rewind a program?

It depends upon whether the program is a live or a recorded program. You can
rewind all recorded programs to the beginning of the recording.

The situation is different for live programs. If you have watched a live program for
less than one hour, you can rewind back to the point that you started watching the
channel. If you have watched a live program for longer than an hour, you can
rewind up to the last hour that you’ve watched. For details on how the Entertainment
Server allows you to rewind, fast-forward, pause, or record live TV, see page 2.

Can I pause, rewind, or fast-forward a program in the PIP screen?

No. Keys such as pause, rewind, and fast-forward control only the program
shown in the main TV screen. They also control the small Quarter screen that
appears on Entertainment Server screens like the Recorded List screen and the
Program Guide. See page 15 for details on the main TV screen and the
Quarter screen.

Find Answers to Frequently Asked Questions