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Troubleshooting, Check list – Sun Microsystems Computer Monitor User Manual

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User’s Manual - 19

Copyright(c) 2004, Sun Microsystems, Inc. All rights reserved.

Troubleshooting

Check List

Check the following items if there is trouble with the monitor.
1.
Check if the power cord and the video cable(s) are properly connected to the computer.
2. Check if the scanning ratio of the video screen is set at 75Hz.

(Do not exceed 76Hz when using the maximum resolution.)

Note:

If problems repeatedly occur, contact an authorized service center.

Symptom

Check List

Solutions

I cannot see the On

Screen Display.

Have you locked the On

Screen Display (OSD)

Menu to prevent changes?

Unlock the OSD by pressing the MENU

button for at least 5 seconds.

The screen shows

strange colors or just

black and white.

Is the screen displaying only

one color as if looking at the

screen through a cellophane

paper?

Check the signal cable connection.

Make sure the video card is fully inserted in

it's slot.

Has the video card been set

properly?

Set the video card by referring to the video

card manual.

The screen suddenly has

become unbalanced.

Have you changed the video

card or the driver?

Adjust screen image position and size using

the OSD.

Have you adjusted the

resolution or frequency to the
monitor?

Adjust the resolution and frequency at the

video card.
(Refer to the

Preset Display Modes

).

The screen can be unbalanced due to the cycle of the video card

signals. Readjust Position by referring to the OSD.

The screen is out of

focus or OSD cannot be

adjusted.

Have you adjusted the

resolution or frequency on

the monitor?

Adjust the resolution and frequency of the

video card.

(Refer to the

Preset Display Modes

).

LED is blinking but no

images on the screen.

Is the frequency properly

adjusted when checking the

Display Timing on the menu?

Adjust the frequency properly by referring

to the video card manual and the Preset

Display Modes.