Troubleshooting – InSinkErator Chilled Water Tank & Cold Only Faucet CWT-00 User Manual
Page 12

WHAT TO DO
Water is not cold.
• No power to unit.
• The unit is unplugged.
• The electric outlet is inoperative.
• Copper tubes connected incorrectly.
• The unit has not had sufficient time to
chill the water.
• Make sure the circuit breaker or fuses are
functioning properly.
• Make sure the unit is connected to a properly grounded
electric outlet.
• Check that the outlet is not switched off.
• Switch copper tube connections.
• Cold water in the chilled water tank is still being chilled.
Wait 15 minutes and check temperature once again.
• Check that the temperature control knob is set to the
maximum cold setting.
• Tube is blocked.
• Check that tubes are not kinked, twisted or pinched.
• Unscrew spout end piece and clean out any debris.
Cold water drips or
sputters from spout.
• Insufficient water supply
• The spout is blocked.
• Check the supply valve to ensure that is fully open and
there are no obstructions in the water line reducing the
pressure below 30 psi (
i.e., a poorly mounted saddle
valve, a clogged water filter, or a partially opened
shut-off valve).
• Check to see if chilled water tank is improperly connected
to hot water supply line. If so, attach to cold water line.
• Unscrew spout end piece and clean out any debris.
Water does not flow
from spout.
Water is dripping
from the spout/vent
constantly.
• Debris in the water line may be
in the faucet valve seat causing a
slow water leak.
• Unscrew spout end piece and clean out any debris.
• Activate faucet lever 7-10 times to flush faucet & lines.
Divided stream.
• Debris in the end piece.
• Unscrew spout end piece and clean out any debris.
Unpleasant taste.
• Chilled water tank requires purging.
• If chilled water has not been dispensed for 3 or more days, or
if fewer than 3 cups per day are dispensed, the chilled water tank
should be purged. Run cold only faucet for 3 minutes to purge
chilled water tank. Wait 1 hour before dispensing fresh water.
PROBLEM
POSSIBLE CAUSE
Please read Troubleshooting Guide and/or visit
www.insinkerator.com before calling AnswerLine
™
TROUBLESHOOTING
12
FILTRATION ISSUES (Filtration available as an option)
Water taste or odor
New filter leaks or
doesn’t fit
No water flow or
low water flow
• Filter needs to be flushed out
• Life of filter has expired
• Head and bracket not fully rotated
• Filter O-ring breach
• Life of filter has expired
• Activate the faucet lever and run until the water is cold.
If there is no change, replace filter cartridge.
• Remove, inspect, reinstall filter cartridge.
• Remove new filter, replace with old filter. Check operation.
If OK, reinstall new filter and recheck operation.
• Replace filter cartridge. See page 11.