Go-Video VR3840 - Manual (Page 61)

Limited Warranty
REFERENCE
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Who Provides the Limited Warranty
During the warranty period, the GoVideo Warranty Administrator will honor service for 90 days labor, 1 year
parts from the original date of consumer purchase. See below for Commercial,
Industrial or Educational use coverage. Remote controls are warrantied for 90 days
from the date of purchase.
Who is Protected
This warranty protects the original consumer owner of this GoVideo product.
What is Covered and How Long
This warranty covers internal operating parts and service/labor to repair or replace covered parts in this
GoVideo product for 90 days labor, 1 year parts, from the date of purchase, defined as follows: (1) Original
Consumer Retail Purchase; (2) First Rental Purchase Agreement; or (3) First Lease Purchase Agreement (the
“Warranty Period”). Labor and replacement parts supplied during the Warranty Period are covered only for the
remaining portion of the original Warranty Period. The GoVideo Warranty Administrator shall have no liability for
service under this warranty if non-OEM (Original Equipment Manufacturer) replacement parts are used in the
repair of your GoVideo product.
What the Owner Must Do If Service is Required
Please contact our customer service department at 1-800-736-7679 to repair or replace your product, at
GoVideo’s option, if it proves to be defective in material or workmanship under normal use, during the warranty
period listed above, effective from the date of original consumer purchase of the product. Repaired or replace-
ment units are warrantied for the remaining period of the original warranty. Please retain dated sales receipt.
Within the warranty period, the customer pays for inbound shipping charges and GoVideo pays return shipping
charges.
Other Warranty Coverage
Commercial, Industrial or Educational use has the same warranty coverage as stated in this warranty.
What are the Exceptions
This warranty does not cover: (1) Normal maintenance service, such as cleaning. (2) Damage from misuse,
abuse neglect or accident, natural disasters or Acts of God. (3) Cabinetry, decorative parts, A/C adapters, knobs
or buttons. (4) The foreign country use of this product. (5) GoVideo product which has been electronically or
mechanically modified in any way or incorporated into other products. (6) Installation and setup service adjust-
ments. (7) Owner instruction. Your Owner’s Guide provides information regarding operating instructions and
user controls. For additional information, contact your authorized GoVideo dealer.
Go Video is not responsible for any shipping, handling or insurance charges.
This Exclusive Limited Warranty excludes all incidental and consequential damages.
Some states do not allow the exclusion of incidental and consequential damages, so the above exclusion may
not apply to you.
ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY PERIOD. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you.
This Exclusive Limited Warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
GOVIDEO WARRANTY ADMINISTRATOR
GoVideo
7835 East McClain Drive • Scottsdale, Arizona 85260-1732
[email protected]
1-800-736-7679
year parts