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Troubleshooting – HP PS/2 User Manual

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Internet PS/2 Multimedia Keyboard

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Troubleshooting

My keyboard doesn’t work, even
though the computer and monitor
seem to work.

If the PC beeps repeatedly or if nothing
happens when you press keys, it’s possible
that the keyboard is connected improperly.
Make sure the keyboard is firmly connected
to the PS/2 port on the back of the computer.
Try reinserting the connector:

1 Turn off your computer. Unplug the

keyboard PS/2 connector from the back
of the PC.

2 Plug the keyboard PS/2 connector back

into the PS/2 port on the back of the PC.

3 Press the On button. The computer

automatically recognizes the keyboard.

When I push one of the special or
multimedia buttons on the keyboard,
nothing happens.

Check the button configuration. To reconfigure
the button, refer to the section “Changing
Keyboard Settings.”