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Troubleshooting guide – Harman-Kardon AVR 1600 User Manual

Page 37

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37

TROUBLESHOOTING GUIDE

Symptom

Cause

Solution

Unit does not function when Main

• No AC Power

• Make certain AC power cord is plugged into a live outlet

Power Switch is turned on

• Check whether outlet is switch-controlled

Display lights, but no sound

• Intermittent input connections

• Secure all input and speaker connections

or picture

• Mute is on

• Press Mute Button

• Volume control is down

• Turn up volume control

No sound from any speaker;

• Amplifier is in protection mode

• Check speaker wires for shorts at receiver and speaker ends

PROTECT message appears on

due to possible short

front panel

• Amplifier is in protection mode

• Contact your local Harman Kardon service center

due to internal problems

No sound from surround or

• Incorrect surround mode

• Select a mode other than Stereo

center speakers

• Input is monaural

• There is no surround information from mono sources

• Incorrect configuration

• Check speaker configuration

• Stereo or Mono program material

• The surround decoder may not create center- or rear-channel

information from nonencoded programs

Unit does not respond to

• Weak batteries in remote

• Change remote batteries

remote commands

• Wrong device selected

• Press the AVR Button

• Remote sensor is obscured

• Make certain front-panel sensor is in line of sight of remote

or connect an optional remote sensor

Intermittent buzzing in tuner

• Local interference

• Move unit or antenna away from computers, fluorescent

lights, motors or other electrical appliances

Additional information on troubleshooting possible problems with your AVR 1600, or installation-related issues, may be found in the list of “Frequently
Asked Questions”, which is located in the Product Support section at www.harmankardon.com.

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