Finish software installation, Troubleshooting software – HP PSC 1500 User Manual
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HP All-in-One • 7
16
Finish software installation
Follow the onscreen instructions. Complete the
Sign up now screen. Congratulations!
a Insert the HP All-in-One Macintosh CD.
b Double-click the HP All-in-One Installer
icon.
c Make sure you complete all screens,
including the Setup Assistant.
Congratulations!
Windows Users:
Macintosh Users:
Troubleshooting Software
Problem: (Windows only) You did not see the screen telling you when to connect
the USB cable.
Action: Remove, and then re-insert the HP All-in-One Windows CD. Refer to
Step 14.
Problem: (Windows only) The Microsoft Add Hardware screen appears.
Action: Click Cancel . Unplug the USB cable, and then insert the HP All-in-One
Windows CD. Refer to Steps 14 and 15.
Problem: (Windows only) The Device Setup Has Failed To Complete screen appears.
Action: Verify that the control panel overlay is fi rmly attached. Unplug the
device and plug it in again. Check all connections. Make sure the USB cable is
plugged into the computer. Do not plug the USB cable into a keyboard or non-
powered hub. Refer to Steps 4 and 15.