Troubleshooting – Hotpoint HWD24X User Manual
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Troubleshooting
If, despite all these checks, the compartment does not function properly and the problem persists, contact the
Technical Assistance Centre. Please have the following information to hand:
The appliance model (Mod.).
The serial number (S/N).
This information can be found on the data plate located on the appliance and/or on the packaging.
Never use the services of unauthorised technicians and never accept replacement parts which are not
original.
It may happen that the compartment does not function properly or even at all. Before calling the service centre
for assistance, check if anything can be done. First, check that there are no problems relating to the electricity
supply.
Problem
The crockery or foods remain cold.
The crockery or foods do not heat up sufficiently.
The compartment does not close properly.
The OPERATION indicator light does not
illuminate.
Possible causes / Solutions:
The appliance has not been activated.
There has been a dip in the electricity supply
current.
The compartment has not been closed properly.
Keep the crockery or foods inside the
compartment for a longer period of time.
The compartment has not been closed properly.
Make sure that the compartment has been
installed correctly.
Make sure that the SELECTOR knob is not in the 0
position.