Philips GC2520 - Manual (Page 10)

guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your
local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal
Care BV.
troubleshooting
This chapter summarises the most common problems you could encounter with your iron. If you
are unable to solve the problem, please contact the Philips Customer Care Centre in your country.
Problem Cause Solution
The iron is plugged
in but the soleplate
is cold.
There is a connection
problem.
Check the mains cord, the plug and the wall
socket.
The temperature dial has
been set to MIN.
Set the temperature dial to the required
position.
No steam. There is not enough water in
the water tank.
Fill the water tank (see chapter ‘Preparing
for use’, section ‘Filling the water tank’).
The steam control has been
set to position O.
Set the steam position to ç or é (see
chapter ‘Using the appliance’, section ‘Steam
ironing’).
The soleplate is not hot
enough and/or the drip stop
function (specific types only)
has been activated.
Set the temperature dial to a position in
the steam area (2 to MAX). Put the iron
on its heel and wait until the temperature
light has gone out before you start ironing.
No shot of steam
or no vertical shot
of steam (specific
types only).
The shot-of-steam function
has been used too often
within a very short period.
Continue ironing in horizontal position and
wait a while before using the shot-of-steam
function again.
The soleplate is not hot
enough.
Set the temperature dial to a position in
the steam area (2 to MAX). Put the iron
on its heel and wait until the temperature
light has gone out before you start ironing.
Flakes and
impurities come
out of the soleplate
during ironing.
Hard water forms flakes
inside the soleplate.
Use the Calc-Clean function a few times
(see chapter ‘Cleaning and maintenance’,
section ‘Calc-Clean function’).
The red light blinks
(GC2560 only).
The automatic shut-off
function has been activated
(see chapter ‘Features’,
section ‘Automatic shut-off’).
Pick the iron up or move it slightly to
deactivate the automatic shut-off function.
The red light stops blinking.
There are water
droplets on the
fabric.
The cap of the filling opening
has not been closed properly.
Press onto the cap until you hear a click.
EnglISh 10