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Troubleshooting – Hotpoint RTA 42 User Manual

Page 9

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9

Troubleshooting

If the appliance does not work, before calling for Assistance (

see Assistance), check for a solution from the following list.

Malfunctions:

The internal light does not

illuminate.

The refrigerator and the freezer do

not cool well.

The food inside the refrigerator is

beginning to freeze.

The AIR fan does not rotate.

The motor runs continuously.

The appliance makes a lot of noise.

Some of the external parts of the

refrigerator become hot.

The back wall of the refrigerator unit

is covered in frost or droplets of

water.

There is water at the bottom of the

refrigerator.

Possible causes / Solutions:

• The plug has not been inserted into the electrical socket, or not far

enough to make contact, or there is no power in the house.

• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position
• The refrigerator or the freezer have been over-filled.
• The atmospheric temperature of the area surrounding the appliance

is lower than 14°C.

• The TEMPERATURE ADJUSTMENT knob is not in the correct

position.

• The food is in contact with the back inside wall of the refrigerator.

• The refrigerator door is open.
• The AIR system is only activated automatically when it becomes

necessary to restore perfect operational conditions inside the
refrigerator compartment.

• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm (

see Maintenance).

• The appliance has not been installed on a level surface (

see

Installation).

• The appliance has been installed between cabinets that vibrate and

make noise.

• The internal refrigerant makes a slight noise even when the

compressor is off. This is not a defect, it is normal.

• These raised temperatures are necessary in order to avoid the

formation of condensation on certain parts of the product.

• This shows the appliance is operating normally.

• The water discharge hole is blocked (

see Maintenance).