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If you have a problem, Lubrication, Service – Hoover SteamVac V2 User Manual

Page 15

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• checking the Yellow Pages under

“Vacuum Cleaners - Household” OR

• calling

1-800-944-9200

for an

automated referral of authorized
service outlet locations (U.S. only).

Do not

send your cleaner to The Hoover

Company in North Canton for service,
this will only result in delay.

If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 330-499-9499.

In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.

Always identify your cleaner by the

complete

model number when request-

ing information or ordering parts. (The
model number appears on the bottom of
the cleaner.)

• checking the Service section of The

Hoover Company on-line at

www.hoover.com

OR

• checking the list of Factory Service

Centers provided with this cleaner
OR

S t o r a g e

Before storing:

• Empty clean water tank and

replace on deep cleaner.

• Unused detergent can be stored in

the detergent container.

• Empty recovery tank and rinse

thoroughly with clean water.

Allow brushes and underside of deep
cleaner to air dry thoroughly before
storing deep cleaner on a carpeted or
wood surface.

Do not store deep cleaner with a full
clean water tank in place.

Lubrication

The motor is equipped with bearings
which contain sufficient lubrication for
the life of the motor. The addition of
lubricant could cause damage.

Do not

add lubricant to motor bearings.

Problem: Machine won’t run

Possible cause

Possible solution

• Not firmly plugged in

Plug unit in firmly

• No voltage in wall plug

Check fuse or breaker

• Blown fuse/tripped breaker

Replace fuse/reset breaker

Problem: Low solution pick-up

Possible cause

Possible solution

• Recovery tank full/automatic shut

off engaged

Remove and empty recovery tank

• Blockage in tool on end of hose

Remove tool and clear blockage

• Recovery tank lid not on correctly

Make sure lid is on securely

• Water tank empty, but detergent

remains

Fill water tank

Possible cause

Possible solution

• Clean water tank not firmly in place

Make sure tank is securely locked in
position

• Clean water tank or detergent

container empty

Refill container according to instruc-
tions for surface being cleaned

• Recovery tank lid not on

correctly

Make sure lid is firmly in place

• Pump needs to be “primed” (when

using tool)

See “Before using tool” section, p.12

Possible cause

Possible solution

• Recovery tank full/automatic

5. If you have a
problem

If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.

Problem: Clean solution won’t

dispense

Problem: Brushes won’t rotate during

floor cleaning

Possible cause

Possible solution

• Dirty filter screen on bottom of unit

Clean screen as shown in Fig. 3-2

• Setting selector on OFF

Move setting selector to ON

Service

To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest

Hoover Factory Service

Center or Authorized Hoover
Warranty Service Dealer (Depot)

by: