HONDA HANDSFREELINK ACCORD User Manual

Page 29

I can hear but they can’t hear me.

Troubleshooting

Check

The phone’s signal strength.

Call is not “muted” on the Accessory HFL unit.

Possible Solutions

Avoid using your phone and Accessory HFL in areas where the signal

strength is poor and unable to provide a good conversation in both

directions.

Turn mute off on Accessory HFL by saying “Mute off” while in use.

The audio goes mute both ways during a call.

Check

You have not accidentally muted Accessory HFL.

Possible Solutions

Press the PHONE button to return to the call.

The audio quality is poor.

Check

The audio quality of your cell phone while not

using it with Accessory HFL.

Phone has adequate cell signal strength.

Phone is in the vehicle.

Possible Solutions

If the audio quality is good, then try it again with Accessory HFL. If the

audio quality is still poor with Accessory HFL, then contact JCI. If the

audio quality is poor on your cell phone, then contact your phone provider/

carrier to verify that your phone has the latest firmware.

Check the signal strength icon on your phone. Avoid using the phone and

Accessory HFL in areas where the signal strength is poor and unable to

provide a good conversation in both directions.

Place phone closer to Accessory HFL module, e.g.,

the center console

area.