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Troubleshooting guide – Harman-Kardon AVR5 User Manual

Page 37

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Troubleshooting Guide

38

This unit is designed for trouble-free operation. Most problems users encounter are due to operating errors. So, if you have a problem,
first check this list for a possible solution. If the problem persists, consult your authorized Harman Kardon Service Center.

If the problem is...

Make sure that the...

No lights illuminate when POWER button is pressed

Unit is plugged into a live outlet
Main power switch is pressed in

No sound is heard

Unit has not been muted
Correct input function selector button has been pressed
Volume is turned up

Dolby Surround does not work on center and rear channels

Correct surround mode is selected
Center and/or rear speakers are selected
Rear and center levels are turned up
You are using a surround encoded source

Selecting a Video source produces sound but no picture

Monitor output is connected to the video input on TV

The TV picture does not match the sound

Video sources are properly connected to receiver
Video/Antenna Switch on TV is set to Video

No output from one or more channels

Cables are not defective: Check/replace speaker cables

No center channel output

Center channel speaker is selected
Pro Logic mode is selected
Center channel level is properly adjusted
Center speaker is selected

Tuner sound has a large amount of interference, or

The antenna is properly connected

The “Stereo” display is not illuminated, or

The antenna is properly located

Tuner sound distorts and/or volume level is too low

The antenna is set in the proper direction
The antenna is adequate to receive the desired station

Tuner is intermittent or continuously buzzing or hissing

The unit is away from fluorescent lights, TVs, motors and
other electrical appliances

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