Hoover 961130020 User Manual
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Page 5
TROUBLE SHOOTING GUIDE
*Always disconnect power cord before servicing vacuum*
PROBLEM: Loss of Vacuum
SOLUTION:
Full Dust Filter Bag. Empty Dust filter bag.
1.
Clogged hose or wand. Remove obstructions.
2.
Tank rim damaged. May need to replace tank.
3.
Loose or broken fan. Contact manufacturer or authorized service center.
4.
Motor not working. Contact manufacturer or authorized service center.
5.
Float not functioning. Check to see if ball float is moving freely or tank is full.
6.
Rubber Seal is worn. Replace.
7.
PROBLEM: Motor is not running/Machine does not work
SOLUTION:
Broken switch. Make sure switch is in the correct position. Contact manufacturer or authorized service
1.
center if it needs to be replaced.
Power cord defective. Check to make sure plug is connected to the source of electricity. If cord is broken,
2.
contact manufacturer or authorized service center.
Motor defective. Contact manufacturer or authorized service center.
3.
Blown fuse or tripped circuit breaker. Replace fuse or reset circuit breaker.
4.
The tank may be filled with Liquid. If it is, empty the tank following the instructions in this booklet.
5.
PROBLEM: Dust blowing from vacuum when running
SOLUTION:
Full Dust Filter Bag. Empty Dust filter bag and replace.
1.
Dust Filter Bag may be installed incorrectly. Reinstall properly or replace.
2.
Cloth filter bag dirty. Dispose of debris in Dust Filter Bag.
3.
Cloth Filter Bag may be torn. If so, replace.
4.
PROBLEM: Water blowing from vacuum when running.
CAUSE: SOLUTION:
Tank is full of liquid. Empty tank.
1.
Sudsy or foamy liquid is being picked up. Add defoamer to tank.
2.
PROBLEM: Machine does not have suction
SOLUTION:
Full Dust Filter Bag. Empty Dust filter bag and replace.
1.
The suction hose may be obstructed. lf it is, turn off the vacuum cleaner by pushing the switch to the off
2.
position, and then remove the cause of obstruction.
The tank entry may be obstructed. lf it is, turn off the vacuum cleaner by pushing the switch to the off posi-
3.
tion, and then remove the cause of obstruction.
lf the malfunction is not caused by any of these points, apply to the nearest service centre for an examination of
the vacuum cleaner. The motor is built for maintenance-free operation and does not need any particular service.
The carbon brushes may need to be replaced due to normal wear and tear caused by using the vacuum cleaner
over time, and they can be replaced only by our authorized service centers.
The manufacturer reserves the right to modify the machine and the included attachments without prior notice.