Problem solving, Problem cause solution, English – Eureka 2590 User Manual
Page 20
20
ENGLISH
PROBLEM SOLVING
Note: Turn off the switch and unplug the electrical cord before servicing.
For additional information call 1-800-282-2886 or visit our website at www.eureka.com
Problem
Cause
Solution
Suction Motor will not start
Electric plug
• Push plug securely into outlet
Agitator Motor will not start
• Try another outlet
• Check circuit breaker
Suction motor power switch and/or agitator
• Make sure power switch is in “ON” position
motor power switch are not turned “ON”
Cleaning solution and
Low water level in clean water tank
• Check the water level in the clean water tank and refill
water are not released
from the carpet nozzle
Clean water or detergent tank
• Be sure clean water tank and detergent tank are both locked
incorrectly installed
securely in place
Carpet nozzle area clogged
• Remove debris from the carpet nozzle area
Cleaning solution and
Low water level in clean water tank
• Check the water level in the clean water tank and refill
water are not released
from the Upholstery/stair
Clean water or detergent tank
• Be sure clean water tank and detergent tank are both locked
nozzle
incorrectly installed
securely in place
Clog in upholstery/stair nozzle
• Clear the Upholstery/stair nozzle of debris
Hose adapter not fully installed
• Press down firmly on hose adapter
Suction nozzle not correctly installed
• Make sure nozzle is fully engaged into adapter handle (see pg. 14)
Does not pick up the
Recovery tank is full
• Empty the recovery tank and return to cleaner. Resume cleaning
dispensed cleaning solution
and water from carpet
Recovery tank is not fully installed
• Make sure recovery tank is securely locked in position
Clear suction cover is not fastened at the corners
• Check to see that the suction cover release tabs are fastened properly
Hose attachment cover is not completely closed
• Press cover down firmly to snap closed
Does not clean the carpet
Improper cleaning solution used
• Use genuine Eureka Carpet/Upholstery Cleaning solution
Adjustable shampoo control lever in wrong
• Move lever upward to increase amount of detergent used
position
Agitator brush not installed correctly
• Make sure agitator brush is fully snapped into place and is allowed
to move freely
Agitator brush not moving
• Make sure power switch is in right position for agitation.
Minimal suction at the end
Upholstery/stair nozzle is clogged
• Remove any visible clogs from the nozzle that may restrict airflow.
of the hose
Hose adapter not fully installed
• Press down firmly on the hose adapter
Suction nozzle not correctly installed
• Make sure nozzle is fully engaged into adapter handle (see pg. 14)
Suction shuts off
Excessive foam in the recovery tank
• Empty recovery tank, then flush with clean water
prematurely
Improper cleaning solution used
• Use genuine Eureka Carpet/Upholstery Cleaning solution
Automatic suction shut off
Float may be binding in cage
• Remove automatic suction shut off assembly from recovery tank and
does not shut off
remove any hair or debris. Check for free movement of float in cage.