Problem solving, Problem cause solution, English – Eureka 3670 SERIES User Manual
Page 16
ENGLISH
PROBLEM SOLVING
Note: Turn off the switch and unplug the electrical cord before servicing.
16
Problem
Cause
Solution
Motor will not start
Electric plug
• Push plug securely into outlet
• Try another outlet
• Check circuit breaker
Power switch not turned “ON”
• Make sure power switch is “ON”
No suction at end
Full paper bag
• Replace paper bag
of hose
Paper bag clogged
• Replace paper bag
Hose clogged
• Remove any clogs from hose that restrict airflow,
then try again
Front cover not latched
• Push front cover until it latches firmly
Reduced suction
Full paper bag
• Replace paper bag
Slip ring open
• Rotate slip ring on wand until hole is covered
Hose clogged
• Remove any clogs from hose that restrict airflow,
then try again
Cleaner shuts off
Internal safety thermostat trips
• Unplug cleaner and check for obstructions in hose,
(see page 4 for details)
wands and attachments
• Check for full paper bag
• Clean/replace motor filter
General questions
Assembly or related attachments
• Call 1-800-282-2886 between 8:00 a.m. to 7:30 p.m.
CST Monday through Friday and 10:00 a.m. to 6:30 p.m.
CST on Saturday. Know the Model number and Serial
number when you call.