beautypg.com

6 checking the installation, 7 removing the appliance, 8 customer service – Thermador Masterpiece Series Freedom Collection 36 Inch Induction Smart Cooktop Installation Instructions User Manual

Page 9: 1 model number (e-nr.) and production number (fd), 2 rating plate location, 1 model number (e-nr.) and production number

background image

Checking the installation

 en-us

9

3.

Connect the lead wires to the junction box supply wires

in proper phase.

1

2

3

4

5

6

7

1

Red wires

2

UL listed wire connectors

3

Green (or bare) ground wire (from appliance)

4

Cable from home power supply

5

Black wires

6

Junction box

7

Flexible conduit from appliance

– Black (L1) to black

– Red (L2) to red

– Green or bare to ground

Checking the installation

6 Checking the installation

Checking the installation

Check if your unit is working properly after you have com-

pleted the installation steps.

WARNING

Before you turn on power supply, make sure all controls

are in the OFF position.

1.

Remove everything from the cooktop surface including

stickers.

2.

Clean the cooktop surface with cooktop cleaning cream.

3.

Switch on the circuit breaker.

4.

Verify that all cooking zones function properly.

Removing the appliance

7 Removing the appliance

Removing the appliance

1.

Disconnect the appliance from the power supply.

2.

NOTICE:

Do not lever the appliance out from above at

the frame.
Push out the appliance from below.

Customer service

8 Customer service

Customer service

If you have any questions on use, are unable to eliminate

an issue in the appliance yourself, or the appliance needs

to be repaired, please contact our Customer Service.

We will work to find an appropriate solution for you thereby

avoiding unnecessary visits by a service provider.

With any warranty repair, we will make sure your appli-

ance is repaired by a trained authorized service provider

using genuine replacement parts. We use only genuine re-

placement parts for all repairs.

Detailed information on the warranty period and terms of

warranty can be found in the Statement of Limited Product

Warranty, from your retailer, or on our website.

If you contact the Customer Service, you will require the

model number (E-Nr.) and the production number (FD) of

your appliance.

USA:

1-800-735-4328

www.thermador.com/support

www.store.thermador.com/us

CA:

1-800-735-4328

www.thermador.ca

For assistance with connecting to Home Connect™, you

can also view instructions here:

www.home-connect.com/us/en/help-support/set-up

8.1 Model number (E-Nr.) and production

number (FD)

You can find the model number (E-Nr.) and the production

number (FD) on the appliance's rating plate.

The rating plate can be found:

¡

On the appliance certificate.

¡

on the underside of the cooktop.

The model number (E-Nr.) can also be found on the glass

ceramic. You can also display the customer service index

(KI) and the production number (FD) in the Basic settings.

Making a note of your appliance's details and the Cus-

tomer Service telephone number will enable you to find

them again quickly.

8.2 Rating plate location

Refer to this section to see where the rating plate of your

appliance is located.

¡

on the underside of the appliance

¡

in the appliance pass

¡

You can also check the Customer Service Index (CSI)

and the FD number in the basic settings.