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Troubleshooting, Things that are normal with your microwave oven – GE 30 Inch Over-the-Range Microwave Owners Guide User Manual

Page 23

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49-7000156 Rev. 0

23

Problem

Possible Cause

What To Do

Oven will not start

A fuse in your home may be blown or the
circuit breaker tripped.

Replace fuse or reset circuit breaker.

Power surge.

Unplug the microwave oven, then plug it back in.

Plug not fully inserted into wall outlet.

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into wall outlet.

Door not securely closed.

Open the door and close securely.

Floor of the oven is warm even
when the oven has not been used

Heat from the cooktop light may make the
floor get warm.

This is normal.

"CONTROL LOCK IS ON"
appears on display

The control has been locked.

Press and hold

Mute On/Off

for about 3 seconds to unlock

the control.

You hear an unusual low-tone
beep

You have tried to change

the power level

when it is not allowed.

Many of the oven’s features are preset and cannot be
changed.

“SENSOR ERROR” appears on
display

When using a Sensor feature, the door was
opened before steam could be detected

Do not open door until steam is sensed and time is shown
counting down on display

Steam not detected in maximum amount of
time

Use

TIME COOK

to heat for more time

Food amount too large for
Sensor Reheat

Sensor Reheat is for single servings of

recommended foods

Use

TIME COOK

for large amounts of food

Troubleshooting Tips...

Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Things That Are Normal With Your Microwave Oven

Ŷ

Steam or vapor escaping from around the door.

Ŷ

Light reflection around door or outer case.

Ŷ

Dimming oven light and change in the blower sound at

power levels other than high.

Ŷ

Dull thumping sound while oven is operating.

TROUBLESHOOTING

FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY
INTERFERENCE STATEMENT (U.S.A. ONLY)

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and if not installed and used properly, that is in strict
accordance with the manufacturer’s instructions, may
cause interference to radio and television reception. It has
been type tested and found to comply with limits for ISM

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designed to part 18 of FCC Rules, which are designed to
provide residential installation.

However, there is no guarantee that interference will not

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cause interference to radio or television reception, which

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user is encouraged to try to correct the interference by one
or more of the following:

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receiver.

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microwave oven and the receiver are on different branch
codes.

The manufacturer is not responsible for any radio of TV
interference caused by unauthorized modification to this
microwave oven. It is the responsibility of the user to correct
such interference.

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the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a

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and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a

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interference to radio or television reception, which can be

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encouraged to try to correct the interference by one or more
of the following measures:

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receiver.

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different from that to which the receiver is connected.

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technician for help.

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distance of 20 cm or more should be maintained between
the antenna of this device and persons during device
operation.

To ensure compliance, operations at closer than this
distance is not recommended.

WARNING

Any changes or modifications to this unit

not expressly approved by the party

responsible for compliance could void the user’s authority

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