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Troubleshooting tips troubleshooting tips – GE Profile 1.1 cu. ft. Countertop Microwave Oven Use and Care Guide User Manual

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Troubleshooting Tips

TROUBLESHOOTING TIPS

Things That Are Normal With Your Microwave Oven

Ŷ

Steam or vapor escaping from around

the door.

Ŷ

Light reflection around door or outer case.

Ŷ

Dimming oven light and change in the blower sound at

power levels other than high.

Ŷ

Dull thumping sound while oven is operating.

Ŷ

TV/radio interference might be noticed while using the

microwave. Similar to the interference caused by other
small appliances, it does not indicate a problem with the
microwave. Plug the microwave into a different electrical
circuit, move the radio or TV as far away from the
microwave as possible, or check the position and signal
of the TV/radio antenna.

PROBLEM

POSSIBLE CAUSE

OVEN WILL NOT COME ON

A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or
reset circuit breaker.
Unplug your microwave oven, then plug it back in.

Make sure 3-prong plug on oven is fully inserted into wall receptacle.

CONTROL PANEL
LIGHTED, YET OVEN WILL
NOT START

Door not securely closed.

Start/Pause

must be pressed after entering cooking selection.

Another selection entered already in oven and

Cancel/Off

not pressed to cancel

it.
Make sure you have entered cooking time after pressing

Cook Time

.

Cancel/Off

was pressed accidentally. Reset cooking program and press

Start/

Pause

.

Make sure you entered food weight after pressing

Defrost Weight.

Oven was paused accidentally. Press

Start/Pause

to restart the cooking program.

“ERR” APPEARS ON
DISPLAY

During a Sensor Cooking program, the door was opened before steam could be
detected. “ERR” will display until

Cancel/Off

is pressed.

Steam was not detected in maximum time. Use

Cook Time

to heat for more time.

“LOC” APPEARS ON
DISPLAY

The control panel has been locked. (When the control panel is locked, “LOC”
will be displayed.) Press and hold

Cancel/Off

for about 3 seconds to unlock the

control panel.

FOOD AMOUNT TOO
LARGE FOR SENSOR
REHEAT

Sensor Reheat is for single servings of recommended foods. Use

Cook Time

for

large amounts of food.

“FOOD” APPEARS ON
DISPLAY

The control detected that the door has not been opened (food/beverage has not
been placed inside).

“PF” APPEARS ON
DISPLAY

A Power Failure has occurred. Press

Cancel/Off

to clear the display.

“F3” APPEARS ON
DISPLAY

A key has been activated for more than 60 seconds. Press

Cancel/Off

to clear

the display. This can happen if liquid is on the control panel. Dry the control panel
thoroughly after cleaning.