Problem solving, Problem cause solution – Electrolux Z4700 Series User Manual
Page 15
Problem
Cause
Solution
Motor will not start.
Electric Plug
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
• Refer to page 3.
Motor suddenly stops.
Thermal Cut Off
• Refer to page 13.
Does not clean the carpet/floor.
Dust Cup
• Empty the dust cup.
• Make sure dust cup is installed properly and
dust cup latch is secured.
Filter
• Make sure pleated filter is clean.
Belt
• Replace broken, loose, out-of-shape belt.
Brushroll
• Clean hair and thread from bristles and end
cap area.
• Replace brushroll if bristles are worn.
Hose
• Remove any clogs from the hose that restrict
the air flow.
• Refer to pages 11, 12, and 13.
No suction at the hose.
Dust Cup and Filter
• Empty the dust cup.
• Clean and install filter properly.
• Make sure dust cup is installed properly and
dust cup latch secured.
Hose
• Remove any clogs from the hose that restrict
the air flow.
• Check both ends of the hose.
• Refer to pages 11 and 13.
Noise from the brushroll area.
Brushroll
• Remove hood and clean debris from the
brushroll area.
Belt
• Replace broken, loose, out-of-shape belt.
• Refer to page 12.
Cleaner is hard to push.
Cleaner Height Setting
• Put handle in operating position. Tilt the
cleaner back to raise the front wheels off the
floor. Then turn the knob to a higher setting.
• Refer to page 9.
Cleaner height knob will not turn.
Cleaner Height Setting
•
Hint: Put handle in operating position. Tilt the
cleaner back to raise the front wheels off the
floor. Then turn the knob.
• Replace broken, loose, out-of-shape belt.
• Refer to pages 9 and 12.
Brushroll will not turn.
Brushroll
• Remove hood and clean debris from the
brushroll area.
• Refer to page 12.
Burning smell.
Belt
• Remove hood and clean debris from the
brushroll and belt area.
• Refer to page 12.
Stair brush doesn't work.
Brushroll/Belt
• Remove any clogs from the opening or debris
around the brushroll or belt.
• Refer to page 14.
Missing parts.
• Call Electrolux on 08445 614614. Call to this
number will be charged at 5p per minute
at all times from a BT Landline. Have the
model and serial numbers ready when you
call. See rating plate beneath the cleaner.
More questions?
15
PROBLEM SOLVING