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Troubleshooting, Problem possible causes remedy – Euro-Pro STEAM GENERATOR IRON EP8001 User Manual

Page 11

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TROUBLESHOOTING

Do not operate the ironing system with a damaged cord, plug or if the iron or any other part of
the system has been dropped or damaged. To avoid the risk of electric shock, do not
disassemble or attempt to repair the ironing system. Return the appliance to EURO-PRO
Operating LLC
(see Warranty) for examination and repair. Incorrect re-assembly or repair can
cause a risk of electric shock or injury to persons when the ironing system is used.

PROBLEM

POSSIBLE CAUSES

REMEDY

No steam is released

through the iron

1. Steam ON/OFF Rocker Switch is

not in the “ON” position.

2. Water Tank/Steam Generator is

empty.

3. Unit is not plugged in.
4. Steam is not visible because the

temperature of the soleplate is at

maximum & room temperature is

high.

5. Generator is NOT fully heated.

1. Turn Steam ON/OFF Rocker

Switch “ON” .

2. Fill with water as per instructions.
3. Make sure both Steam & Iron

ON/OFF Rocker Switches are in

the “OFF” position and plug unit

in.

4/5. The heating time for the generator

is approximately 8-10 minutes .

Watch for Steam Ready Light to

come on indicating that steam is

ready.

The soleplate remains

cold

1. Iron is not switched ON.
2. Temperature is set at “Minimum”.

1. Turn Iron ON/OFF Rocker Switch

“ON” .

2. Turn the temperature dial to the

appropriate setting.

Drops of water leak

from the iron soleplate

1. Soleplate temperature is too low

to iron with steam.

2. Generator is NOT fully heated.

1. Turn the temperature dial to the

marks between 2 and 3 dots. .

2. Wait for generator to be fully

heated.

Dirty or yellow steam is

coming out of the iron

1. Residue in water tank.
2. Not using demineralized/distilled

water.

1. Clean steam generator as per

instructions.

2. Use demineralized/distilled water

after cleaning the tank.

Steam leaking from cap

1. Gasket is broken because

Safety/Filler Cap (1) was closed

too tightly or cap was opened

while tank was full of steam and

gasket broke.

1. Order new Safety/Filler Cap (1)

from Customer Service at

1 (800) 798-7398.

Top getting yellow near

Safety/Filler Cap

1. Steam leaking/iron left hot and

idle on the generator.

1. Order new Safety/Filler Cap (1). Do

not leave iron on iron rest (6) while

hot for extended periods of time.

Yellowing of generator

1. Yellowing occurs with normal

aging.

Excessive yellowing

1. Leaving iron idle on top of

generator at high temperature for

long periods of time.

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