Troubleshooting – Denon DN-500CB CD/USB/Bluetooth Player with Remote User Manual
Page 14
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14
Troubleshooting
If you encounter a problem, do the following:
•
Make sure all cables, devices, antennae, and/or media are properly and securely connected.
•
Make sure you are using the unit as described in this
User Guide
.
•
Make sure your other devices or media are working properly.
•
If you believe the unit is not working properly, check the following table for your problem and solution.
Problem Solution
Please
see:
Power does not turn on.
Make sure the unit is connected to a power
outlet.
Setup
CD cannot be inserted into
CD
slot
.
Make sure the unit is connected to a power
outlet and that it is powered on.
Press the
Eject
button to make sure a CD is
not already in the
CD slot
.
Setup
No Disc
appears even when a
CD is inserted.
Press the
Eject
button to eject the CD and
insert it again.
Operation > Playing Audio
CDs
A specific section of the CD
does not play properly.
Playback does not start even
after pressing the
Play
button.
Clean the CD with a dry cloth or commercial
CD cleaner.
Insert a different CD.
Other Information > CDs
The unit does not produce any
sound, or the sound is
distorted.
Make sure all cable, device, or media
connections are secure and correct.
Make sure none of the cables are damaged.
Make sure the settings on your amplifier,
mixer, etc. are correct.
Setup
The unit cannot play a CD-R.
Make sure the CD-R has been finalized
properly.
Make sure the CD-R is of good quality.
Clean the CD with a dry cloth or commercial
CD cleaner.
Make sure the CD-R contains MP3 files. The
unit cannot play other files on CD-R.
Other Information > CDs
The CD will not eject.
Press and hold the
Eject
button while turning
on the unit.
Operation > Playing Audio
CDs