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Appendix a: service information, Repair, Troubleshooting – MACKIE MTest-1 Cable Tester User Manual

Page 6: Mt est-1 cable t ester, No power, No sound

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MT

est-1 Cable T

ester

6

MTest-1 Cable Tester

Appendix A: Service Information

Repair

For warranty service, refer to the warranty information

on page 9.

Non-warranty service is available at a factory-authorized

service center. To locate the nearest service center, visit

www.mackie.com/support/service-locator. Service for

MTest-1 Cable Testers living outside the United States may be

obtained through local dealers or distributors.

If you do not have access to our website, please call our Tech

Support department at 1-800-898-3211 (normal business hours,

Pacific Time), to explain the problem. They will tell you where

the nearest factory-authorized service center is located in your

area.

If you think your MTest-1 Cable Tester has a problem, please

check out the following troubleshooting tips and do your best

to confirm the problem. Visit the Support section of our website

(www.mackie.com/support) where you will find lots of useful

information such as FAQs and other documentation. You may

find the answer to the problem without having to part with your

MTest-1 Cable Tester.

Troubleshooting

No power

• Our favorite question: Is it plugged in?

Trick question, it requires a 9V battery!

• Our next favorite question: Is the power switch on?

Another trick question; no power switch!

• Make sure a good, working battery is enclosed correctly

in the battery cover case. Verify the strength by rotating

the 6-way knob to the far right and looking at the battery

check LED.

No sound

• The only time you should hear sound is when continuity

occurs between two points during probing.

Please write the serial numbers here for future reference

(i.e., insurance claims, tech support, return authorization,

make dad proud, etc.)

Purchased at:

Date of purchase: