Appendix a: service information, Repair, Troubleshooting – MACKIE MTest-1 Cable Tester User Manual
Page 6: Mt est-1 cable t ester, No power, No sound

MT
est-1 Cable T
ester
6
MTest-1 Cable Tester
Appendix A: Service Information
Repair
For warranty service, refer to the warranty information
on page 9.
Non-warranty service is available at a factory-authorized
service center. To locate the nearest service center, visit
www.mackie.com/support/service-locator. Service for
MTest-1 Cable Testers living outside the United States may be
obtained through local dealers or distributors.
If you do not have access to our website, please call our Tech
Support department at 1-800-898-3211 (normal business hours,
Pacific Time), to explain the problem. They will tell you where
the nearest factory-authorized service center is located in your
area.
If you think your MTest-1 Cable Tester has a problem, please
check out the following troubleshooting tips and do your best
to confirm the problem. Visit the Support section of our website
(www.mackie.com/support) where you will find lots of useful
information such as FAQs and other documentation. You may
find the answer to the problem without having to part with your
MTest-1 Cable Tester.
Troubleshooting
No power
• Our favorite question: Is it plugged in?
Trick question, it requires a 9V battery!
• Our next favorite question: Is the power switch on?
Another trick question; no power switch!
• Make sure a good, working battery is enclosed correctly
in the battery cover case. Verify the strength by rotating
the 6-way knob to the far right and looking at the battery
check LED.
No sound
• The only time you should hear sound is when continuity
occurs between two points during probing.
Please write the serial numbers here for future reference
(i.e., insurance claims, tech support, return authorization,
make dad proud, etc.)
Purchased at:
Date of purchase: