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Philips Momentum 31.5" 4K HDR 144 Hz Gaming Monitor User Manual

Page 37

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10. Troubleshooting & FAQs

Mac system. Please contact your
Philips sales representative for
more information.

Q10: Are Philips LCD displays Plug-

and- Play?

Ans.: Yes, the displays are Plug-and-

Play compatible with Windows
10/8.1/8/7.

Q11: What is Image Sticking, or Image

Burn-in, or After Image, or Ghost
Image in LCD panels?

Ans.: Uninterrupted display of still or

static images over an extended
period may cause "Burn-in",
also known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"Burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of
time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your display unattended.
Always activate a periodic screen
refresh application if your LCD
display will display unchanging
static content.

Warning

Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “Burn-in” or “after-
imaging” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.

Q12: Why is my display not showing

sharp text,

and is displaying

jagged characters?

Ans.: Your LCD display works best at its

native resolution of 3840 X 2160
. For best display, please use this
resolution.

Q13: How to unlock/lock my hot key?
Ans.: Please press for 10 seconds

to unlock/lock the hot key, by
doing so, your display pops out
“Attention” to show the unlock/
lock status as shown below
illustrators.

  

  

Q14: Where can I find Regulation &

Service Information Manual
mentioned in EDFU?

Ans.: Regulation & Service Information

Manual can be download on the
Philips website support page.