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Out-of-date driver version, Out-of-date firmware version – Emulex Adapters User Manual

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Troubleshooting and Maintenance Manual

Page 12

On the driver for Solaris, automap is on by default. Change it using the OneCommand
Manager or HBAnyware application.

On the driver for Linux, lpfc_automap is on by default. Change it using the OneCommand
Manager or HBAnyware application.

On the driver for HP-UX, automap is on by default and automatically assigns SCSI IDs by
world wide port name (WWPN). Three parameters (scan-down, fc-bind and automap)
control how the Emulex driver maps FC devices. Change parameters at the command line.
See the driver user manual for more information.

The targets are not discovered. Use the OneCommand Manager or HBAnyware application to
determine discovered targets.

For OneCommand Manager and the HBAnyware application:

To find the number of targets, click on Discovered Elements in the discovery-
tree.

To view information specific to an FC target, sort by host name and click on the
target whose information you want to view. The Target Information tab appears.

For OneCommand Manager only: to view information specific to an iSCSI target, sort by
host name and click on the iSCSI target’s information that you want to view. The Target
Information tab appears.

The switch is configured incorrectly. The adapter must be in the proper zone to see the target
device.

The array is configured incorrectly. Check settings in the RAID system security settings.
Verify that the array knows the adapter world wide node name (WWNN).

Out-of-Date Driver Version

These symptoms indicate you may need to update your driver. For more information, see page 1.

Target devices appear incorrectly in device manager.

The Emulex driver operated correctly before cluster services were installed, but now that
the server has rebooted, the cluster will not start or there are connection time-outs.
Verify
with the software vendor that you have the latest versions of software and that you are running
Emulex drivers and firmware that are qualified for that software.

Problem with third-party management software. Verify with the software vendor that you
have the latest versions of software and that you are running Emulex drivers and firmware
qualified for that software.

An operating system error (blue screen) occurs.

Tape operation problems.

Out-of-Date Firmware Version

Symptoms that indicate you may need to update your firmware. For more information, see page 2.

The FC link fails to come up or stay up.

Mailbox time-out errors in the OS event log or the UNIX message file.

One or more LEDs have stopped flashing.

The system stops responding.

The system has lower than expected performance.