England's Stove Works TRANQUILITY 17VL - Manual (Page 23)

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TROUBLESHOOTING
Issue Cause Solution(s)
Stove smokes into room 1. Weak Draft 1.1 Be certain chimney is sufficiently tall to
meet the 10‐3‐2 rule.
1.2 Add additional height to the chimney.
2. Negative Pressure in
the Home 2.1 Add an outside combustion air hookup to
the unit.
Fire is hard to start 3. Weak Draft 3.1 Be certain chimney is sufficiently tall to
meet 10‐3‐2 rule.
3.2 Add additional height to the chimney
system.
4. Cold Chimney 4.1 Heat the flue first by burning crumbled
newspaper in the stove.
4.2 Install an insulated chase around external
chimneys.
5. Downdraft in
Chimney 5.1 Be certain chimney is sufficiently tall to
meet 10‐3‐2 rule.
5.2 Try heating the flue with a hair‐dryer to
correct the draft.
Glass is dirty 6. Wet or Green Wood 6.1 Only burn wood that is seasoned for at
least one year and that is dry and free of ice
and snow.
7. Operating Stove at
Low Burn Rate 7.1 Operate the stove at higher burn rates to
allow the air‐wash system to keep the glass
clean.
8. Wood Loaded Too
Close to Glass 8.1 Never load wood so that it is touching the
ceramic glass viewing window.
Coals build up in firebox 9. Operating Stove at
High Burn Rates 9.1 Reduce combustion air control and allow
coals to burn down before reloading.
Fire burns out of control 10. Excessive Draft 10.1 Reduce chimney height.
11. Air Leakage 11.1 Inspect window and door gaskets and
replace if necessary.
12. Burning Excessively
Dry Wood 12.1 Only burn seasoned cord wood. Do not
burn kiln dried wood or pallet wood.
Excessive smoke from stack 13. Operating Stove at
Low Burn Rate 13.1 Operate the stove at a higher burn rate
which will create secondary combustion.
14. Wet or Green
Wood 14.1 Only burn wood that is seasoned for at
least one year and that is dry and free of ice
and snow.
15. Not Charring Fresh
Wood Load 15.1 Char the fresh wood load until it is
completely ignited and active secondary
combustion is present in the firebox.