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3 troubleshooting (faq), Troubleshooting (faq) -9 – Asus TUF Gaming VG34VQEL1A 34" HDR Curved Ultrawide Gaming Monitor User Manual

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3-9

ASUS LCD Monitor VG34 Series

3.3

Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

• Press the button to check if the monitor is in the

ON mode.

• Check if the power cord is properly connected to

the monitor and the power outlet.

• Check Power Indicator function in main menu OSD.

Select “ON” to turn on power LED.

The power LED lights amber and

there is no screen image

• Check if the monitor and the computer are in the

ON mode.

• Make sure the signal cable is properly connected

the monitor and the computer.

• Inspect the signal cable and make sure none of the

pins are bent.

• Connect the computer with another available

monitor to check if the computer is properly

working.

Screen image is too light or dark • Adjust the Contrast and Brightness settings via

OSD.

Screen image bounces or a wave

pattern is present in the image

• Make sure the signal cable is properly connected to

the monitor and the computer.

• Move electrical devices that may cause electrical

interference.

Screen image has color defects

(white does not look white)

• Inspect the signal cable and make sure that none of

the pins are bent.

• Perform Reset via OSD.

• Adjust the R/G/B color settings or select the Color

Temperature via OSD.

No sound or sound is low

• Adjust the volume settings of both your monitor and

computer.

• Make sure the computer sound card driver is

properly installed and activated.

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