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Troubleshooting, English – Furrion Aurora Sun 55" 4K HDR LED Full Sun Outdoor Smart TV User Manual

Page 25

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TROUBLESHOOTING

Problem

Solution/Issue

TV does not operate

Make sure the power cord is plugged in.
Try another AC outlet.
Power is off, check fuse or circuit breaker.
Unplug unit for an hour, then plug it back in.

Normal picture, but no
sound

Check the volume settings.
Sound muted? Press button.
Try another channel.
Check audio cable connections.

The remote control
does not work

Make sure the remote control is in range with no obstructions.
Check the batteries.
Correct operating mode set: TV, VCR etc.

Poor sound or no
sound

Station or Cable TV experiencing problems, tune to another station.
Check sound adjustments (Volume or Mute).
Check for sources of possible interference.

Poor picture or no
picture

Station or Cable TV experiencing problems, tune to another station.
Make sure channels are set into memory.
Check antenna or Cable TV connections, adjust antenna.
Check for sources of possible interference.
Check picture control adjustments.

Poor TV reception

Ensure the antenna amplifier is turned on for Antenna TV.
Adjust the antenna position to a stronger signal receiving angle.
Check if the Antenna connection is tight.
Check if there is power supplied to the Antenna distribution box.
Check if your incoming cable is connected to the correct cable / antenna wall
connection.

Poor Cable / Satellite
TV Reception

Ensure antenna amp is turned off for cable signal.
Check if incoming cable is connected correctly.
Ensure cable splitter box has power.
Check if the incoming cable is connected to the correct cable / Satellite wall
connection.
Ensure Dish has no obstruction.

TV shuts off

Sleep Timer is set.
Power interrupted.

Black and white
image from the
connected AV device

Check video connections on both the TV and connected AV device. Ensure
all video cables are connected firmly.

English

CCD-0005519 Rev: 04-01-22

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