Samsung The Frame LS03B 85" HDR 4K UHD QLED TV - Manual

USER MANUAL
© 2022 Samsung Electronics Co., Ltd. All rights reserved.
Before Reading This User
Manual
This TV comes with this User Manual and an embedded
e-Manual ( >
Menu > Settings > Support > Open
e-Manual ).
On the website (www.samsung.com), you can download the
manuals and see its contents on your PC or mobile device.
Warning! Important Safety
Instructions
Please read the Safety Instructions before using your TV. Refer to
the table below for an explanation of symbols which may be on
your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of this
product.
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
Class II product: This symbol indicates that a
safety connection to electrical earth (ground)
is not required. If this symbol is not present
on a product with a mains lead, the product
MUST have a reliable connection to protective
earth (ground).
AC voltage: Rated voltage marked with this
symbol is AC voltage.
DC voltage: Rated voltage marked with this
symbol is DC voltage.
Caution. Consult instructions for use: This
symbol instructs the user to consult the user
manual for further safety related information.
Power
• Do not overload wall outlets, extension cords, or adaptors
beyond their voltage and capacity. It may cause fire or electric
shock.
Refer to the power specifications section of the manual and/
or the power supply label on the product for voltage and
amperage information.
• Power-supply cords should be placed so that they are not
likely to be walked on or pinched by items placed upon or
against them. Pay particular attention to cords at the plug
end, at wall outlets, and at the point where they exit from the
appliance.
• Never insert anything metallic into the open parts of this
apparatus. This may cause electric shock.
• To avoid electric shock, never touch the inside of this
apparatus. Only a qualified technician should open this
apparatus.
• Be sure to plug in the power cable until it is firmly seated.
When unplugging the power cable from a wall outlet, always
pull on the power cable's plug. Never unplug it by pulling
on the power cable. Do not touch the power cable with wet
hands.
• If this apparatus does not operate normally - in particular,
if there are any unusual sounds or smells coming from it -
unplug it immediately and contact an authorised dealer or
Samsung service centre.
• To protect this apparatus from a lightning storm, or to leave
it unattended and unused for a long time, be sure to unplug
it from the wall outlet and disconnect the antenna or cable
system.
– Accumulated dust can cause an electric shock, an electric
leakage, or a fire by causing the power cable to generate
sparks and heat or by causing the insulation to deteriorate.
• Use only a properly grounded plug and wall outlet.
– An improper ground may cause electric shock or
equipment damage. (Class l Equipment only.)
• To turn off this apparatus completely, disconnect it from the
wall outlet. To ensure you can unplug this apparatus quickly if
necessary, make sure that the wall outlet and power plug are
readily accessible.
Installation
• Do not place this apparatus near or over a radiator or heat
register, or where it is exposed to direct sunlight.
• Do not place vessels (vases etc.) containing water on this
apparatus, as this can result in a fire or electric shock.
• Do not expose this apparatus to rain or moisture.
• Be sure to contact an authorised Samsung service centre
for information if you intend to install your TV in a location
with heavy dust, high or low temperatures, high humidity,
chemical substances, or where it will operate 24 hours a day
such as in an airport, a train station, etc. Failure to do so may
lead to serious damage to your TV.
• Do not expose this apparatus to dripping or splashing.
Mounting the TV on a wall
If you mount this TV on a wall, follow
the instructions exactly as set out by the
manufacturer. If it is not correctly mounted, the TV
may slide or fall and cause serious injury to a child
or adult and serious damage to the TV.
• To order the Samsung wall mount kit, contact Samsung
service centre.
• Samsung Electronics is not responsible for any damage to the
product or injury to yourself or others if you choose to install
the wall mount on your own.
• Samsung is not liable for product damage or personal injury
when a non-VESA or non-specified wall mount is used or
when the consumer fails to follow the product installation
instructions.
• You can install your wall mount on a solid wall perpendicular
to the floor. Before attaching the wall mount to surfaces other
than plaster board, contact your nearest dealer for additional
information. If you install the TV on a ceiling or slanted wall, it
may fall and result in severe personal injury.
• When installing a wall mount kit, we recommend you fasten
all four VESA screws.
• If you want to install a wall mount kit that attaches to the
wall using two top screws only, be sure to use a Samsung wall
mount kit that supports this type of installation. (You may not
be able to purchase this type of wall mount kit, depending on
the geographical area.)
• Do not mount the TV at more than a 15 degree tilt.
• Standard dimensions for wall mount kits are shown in the
table on the Quick Setup Guide.
Do not install your wall mount kit while your TV is
turned on. This may result in personal injury from
electric shock.
• Do not use screws that are longer than the standard
dimension or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to
the inside of the TV set.
• For wall mounts that do not comply with the VESA standard
screw specifications, the length of the screws may differ
depending on the wall mount specifications.
• Do not fasten the screws too firmly. This may damage the
product or cause the product to fall, leading to personal
injury. Samsung is not liable for these kinds of accidents.
• Always have two people mount the TV onto a wall.
– For 82 inch or larger models, have four people mount the
TV onto a wall.
Providing proper ventilation for your TV
When you install your TV and One Connect Box, maintain a
distance of at least 10 cm between the TV and One Connect Box
and other objects (walls, cabinet sides, etc.) to ensure proper
ventilation. Failing to maintain proper ventilation may result in
a fire or a problem with the product caused by an increase in its
internal temperature.
• When you install your TV with a stand or a wall mount,
we strongly recommend you use parts provided by
Samsung Electronics only. Using parts provided by another
manufacturer may cause difficulties with the product or result
in injury caused by the product falling.
Other Cautions
• The actual appearance of the TV may differ from the images
in this manual, depending on the model.
• Be careful when you touch the TV. Some parts can be warm
or hot.
Safety Precaution
Caution : Pulling, pushing, or climbing on
the TV may cause the TV to fall. In particular,
ensure your children do not hang on or
destabilise the TV. This action may cause
the TV to tip over, causing serious injuries or
death. Follow all safety precautions provided
in the Safety Flyer included with your TV. For
added stability and safety, you can purchase
and install the anti-fall device, referring to
"Preventing the TV from falling".
WARNING : Never place a television set in an
unstable location. The television set may fall,
causing serious personal injury or death. Many
injuries, particularly to children, can be avoided by
taking simple precautions such as:
• Always use cabinets or stands or mounting methods
recommended by Samsung.
• Always use furniture that can safely support the television
set.
• Always ensure the television set is not overhanging the edge
of the supporting furniture.
• Always educate children about the dangers of climbing on
furniture to reach the television set or its controls.
• Always route cords and cables connected to your television so
they cannot be tripped over, pulled or grabbed.
• Never place a television set in an unstable location.
• Never place the television set on tall furniture (for example,
cupboards or bookcases) without anchoring both the
furniture and the television set to a suitable support.
• Never place the television set on cloth or other materials that
may be located between the television set and supporting
furniture.
• Never place items that might tempt children to climb, such
as toys and remote controls, on the top of the television or
furniture on which the television is placed.
If the existing television set is going to be retained and relocated,
the same considerations as above should be applied.
• When you have to relocate or lift the TV for replacement or
cleaning, be sure not to pull out the stand.
Preventing the TV from falling
Wall-anchor
(not supplied)
1. Using the appropriate screws, firmly fasten a set of brackets
to the wall. Confirm that the screws are firmly attached to
the wall.
– You may need additional material such as wall anchors
depending on the type of wall.
2. Using the appropriately sized screws, firmly fasten a set of
brackets to the TV.
– For the screw specifications, refer to the standard screw
part in the table on the Quick Setup Guide.
3. Connect the brackets fixed to the TV and the brackets fixed
to the wall with a durable, heavy-duty string, and then tie the
string tightly.
– Install the TV near the wall so that it does not fall
backwards.
– Connect the string so that the brackets fixed to the wall
are at the same height as or lower than the brackets fixed
to the TV.
Precautions when installing the TV with a stand
When you install the TV with a stand, avoid placing the stand on
the back part of the table surface. Failure to do so may cause the
motion sensor at the bottom of the TV not to work properly.
Operation
• This apparatus uses batteries. In your community, there might
be environmental regulations that require you to dispose of
these batteries properly. Please contact your local authorities
for disposal or recycling information.
• Store the accessories (remote control, or etc) in a location
safely out of the reach of children.
• Do not drop or strike the product. If the product is damaged,
disconnect the power cable and contact a Samsung service
centre.
• Do not dispose of remote control or batteries in a fire.
• Do not short-circuit, disassemble, or overheat the batteries.
• CAUTION : There is danger of an explosion if you replace the
batteries used in the remote with the wrong type of battery.
Replace only with the same or equivalent type.
• WARNING - TO PREVENT THE SPREAD OF
FIRE, KEEP CANDLES AND OTHER ITEMS
WITH OPEN FLAMES AWAY FROM THIS
PRODUCT AT ALL TIMES.
Caring for the TV
• To clean this apparatus, unplug the power cable from the
wall outlet and wipe the product with a soft, dry cloth. Do not
use any chemicals such as wax, benzene, alcohol, thinners,
insecticide, aerial fresheners, lubricants, or detergents. These
chemicals can damage the appearance of the TV or erase the
printing on the product.
• The exterior and screen of the TV can get scratched during
cleaning. Be sure to wipe the exterior and screen carefully
using a soft cloth to prevent scratches.
• Do not spray water or any liquid directly onto the TV. Any
liquid that goes into the product may cause a failure, fire, or
electric shock.
01 What's in the Box?
Make sure the following items are included with your TV. If any
items are missing, contact your dealer.
• Samsung Smart Remote
• User Manual
• Warranty Card / Regulatory Guide (Not available in some
locations)
• One Connect Box
• One Invisible Connection
• One Connect Box Power Cable
• Antenna adapter
• The items’ colours and shapes may vary depending on the
models.
• Cables not included can be purchased separately.
• Check for any accessories hidden behind or in the packing
materials when opening the box.
[ Note: Insert the power cord securely to prevent loosening
from the TV.
Warning : Screens can be damaged from
direct pressure when handled incorrectly. We
recommend lifting the TV at the edges, as shown.
For more information about handling, refer to the
Quick Setup Guide came with this product.
Do Not Touch
This Screen!
02 Connecting the TV to the
One Connect Box
For more information about how to connect via the One Connect
Box, refer to Quick Setup Guide.
• Do not use the One Connect Box in the upside-
down or upright position.
• Take care not to subject the cable to any of the
actions below. The One Invisible Connection
contains a power circuit.
Bending Twisting Pulling Pressing on Electric
shock
CLASS 1 LASER PRODUCT (One Invisible Connection)
• Caution - Invisible laser radiation when open. Do not stare
into beam.
– Do not bend the One Invisible Connection cable
excessively. Do not cut the cable.
– Do not place heavy objects on the cable.
– Do not disassemble either of the cable connectors.
• Caution - Use of controls, adjustments, or the performance
of procedures other than those specified herein may result
in hazardous radiation exposure.
03 Initial Setup
When you turn on your TV for the first time, it immediately
starts the Initial Setup. Follow the instructions displayed on the
screen and configure the TV's basic settings to suit your viewing
environment.
• When installing the 43LS03B model as a wall mount, it can be
installed vertically and used.
– Some features may not support portrait mode or full
screen.
– The initial setup is optimised for landscape mode.
Connecting the antenna adapter
Connect the provided antenna adapter to an antenna terminal
on the wall, and then connect the antenna cable, which is
connected to ANT on the TV, to the antenna adapter.
The connected antenna adapter prevents overload that may
occur due to potential difference between the antenna terminal
on the wall and the antenna cable, consequently being able to
prevent product damage or fire.
• Be sure to use the provided antenna adapter.
• The method for connecting the antenna adapter and the
markings on the antenna terminals may differ depending on
the model and geographical region.
• If you use the antenna adapter where antenna signals are
weak, the screen may become blurry.
– The image on your TV may differ from the image above
depending on the model and geographical area.
Using the TV Controller
You can turn on the TV with the TV Controller button at the lower
right rear corner of the TV, and then use the Control menu . The
Control menu appears when the TV Controller button is pressed
while the TV is On.
• The screen may dim if the protective film on the bottom of
the TV is not detached. Please remove the protective film.
Control menu
TV Controller button / Remote control sensor / Motion
Sensor / Microphone switch
• TV mode
– Press: Move
– Press & Hold: Select
• Art mode
– Press : Switch to the TV mode.
• In Art mode, the Remote control sensor at the bottom of the
TV remains off.
How to turn on and off the Microphone
You can turn on or off the microphone
by using the switch at the lower right
rear corner of the TV. If microphone is
turned off, All voice and sound features
using microphone are not available.
On
Off
• The position and shape of the microphone switch may differ
depending on the model.
• During analysis using data from the microphone, the data is
not saved.
04 Troubleshooting and
Maintenance
Troubleshooting
For more information, refer to " Troubleshooting " or " FAQ " in the
e-Manual.
> Menu > Settings > Support > Open e-Manual >
Troubleshooting or FAQ
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung service
centre.
• This TFT LED panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however,
a few bright or dark pixels on the screen. These pixels will
have no impact on the performance of the product.
• To keep your TV in optimum condition, upgrade to the latest
software. Use the
Update Now or Auto update functions
on the TV's menu ( > Menu > Settings > Support >
Software Update > Update Now or Auto update ).
The TV won’t turn on.
• Make sure that the One Connect Box Power Cable is securely
plugged in to the One Connect Box and the wall outlet.
• Make sure that the wall outlet is working and the remote
control sensor at the bottom of the TV is lit and glowing a
solid red.
• Try pressing the TV Controller button at the lower right rear
corner of the TV to make sure that the problem is not with the
remote control. If the TV turns on, refer to "The remote control
does not work".
The remote control does not work.
• Check if the remote control sensor at the bottom of the TV
blinks when you press the button on the remote control.
– When the remote's battery is discharged, charge the
battery using the USB charging port (C-type), or turn over
the remote to expose the solar cell to light.
• Try pointing the remote directly at the TV from 1.5-1.8 m away.
• If your TV came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV. To pair
a Samsung Smart Remote, press the and buttons
together for 3 seconds.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically.
This feature measures the light in your room and optimises
the brightness of the TV automatically to reduce power
consumption. If you want to turn this off, go to >
Menu
> Settings > All Settings > General & Privacy > Power and
Energy Saving > Brightness Optimisation
• The eco sensor is located at the bottom of the TV. Do not
block the sensor with any object. This can decrease picture
brightness.
05 Specifications and Other
Information
Specifications
Display Resolution
3840 x 2160
Sound (Output)
43"-50": 20 W
55"-85": 40 W
Operating Temperature
10 °C to 40 °C (50 °F to 104 °F)
Operating Humidity
10 % to 80 %, non-condensing
Storage Temperature
-20 °C to 45 °C (-4 °F to 113 °F)
Storage Humidity
5 % to 95 %, non-condensing
Notes
• This device is a Class B digital apparatus.
• For information about the power supply, and more
information about power consumption, refer to the
information on the label attached to the product.
– On most models, the label is attached to the back of
the TV. (On some models, the label is inside the cover
terminal.)
– On One Connect Box models, the label is attached to the
bottom of the One Connect Box.
• The screen size on the energy label and package may have
the tolerance within ±1 cm.
• To connect a LAN cable, use a CAT 7 (*STP type) cable for the
connection. (100/10 Mbps)
* Shielded Twisted Pair
• The images and specifications of the Quick Setup Guide may
differ from the actual product.
• An administration fee may be charged in the following
situations:
(a) An engineer is called out at your request, but it is found
that the product has no defect (i.e., where the user manual
has not been read).
(b) You bring the unit to the Samsung service centre, but it
is found that the product has no defect (i.e., where the user
manual has not been read).
• You will be informed of the administration fee amount before
a technician visits.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby
mode, it continues to draw a small amount of power. To decrease
power consumption, unplug the power cable when you don't
intend to use the TV for a long time.
Licences
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing Administrator, Inc. in the United States and other
countries.
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model Serial No.
The figures and illustrations in this User Manual are provided for reference only and may differ from the actual
product appearance.
The product design and specifications may change without notice.
-01
ENG
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.
Country/Area Samsung Service Centre Web Site
HONG KONG 3698 4698 www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
MACAU 0800 333 www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)