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Faqs & troubleshooting – Roborock Auto-Emtpy Dock FCC User Manual

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FAQs & Troubleshooting

Operating conditions are indicated by the LED status indicator light on the dock.

Conditions

Possible Causes & Solutions

1. The robot dustbin has not been replaced with the auto-empty dustbin. Use the auto-empty dustbin.

2. The plate in the robot covering the air vent has not been removed. Remove the plate.

3. The main brush or main brush cover is not properly installed. Check and correct installation.

4. The dustbin, filter, air duct, suction inlet, air inlets or dustbin are blocked. Clean to remove blockages.

5. The dustbin or filter are not in place. Check and correct installation.

6. The top lid of the dustbin is not closed. Close the top lid and make sure it is securely sealed.

7. The fan is not operating properly. Potentially due to overheating protection resulting from frequent starting

and stopping. Unplug the power cable and try again after 30 minutes.

8. Voltage error. Check that local voltage meets the requirements listed on the dock.

Auto-emptying does

not start when the

robot returns to the

dock.

1. Auto-emptying is disabled. Check in-app settings.

2. Dock dustbin not installed. Check and install.

3. Auto-emptying will not be triggered if the robot is moved to the dock manually. Allow the robot to return to

the dock automatically or start emptying manually.

4. The robot will not auto-empty after returning to dock in Do Not Disturb (DND) mode. Adjust cleaning or DND

duration, or start emptying manually.

5. The battery level is lower than 10%. Charge the robot until the battery reaches 10%.

The LED status

indicator light is red,

unusual noise when

emptying, or emptying

is unsatisfactory.