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Roborock Q5 FCC User Manual

Page 11

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Error 8:

Robot trapped. Clear obstacles

surrounding robot.

Error 13:

Charging error. Clean charging

contacts and retry.

Error 9:

No dustbin. Install dustbin and filter.

Error 12:

Low battery. Recharge and retry.

Error 14:

Battery error.

Error 16:

Robot tilted. Move to level ground and

restart.

Error 26:

Wall sensor dirty. Clean wall sensor.

Error 21:

Vertical bumper pressed. Move robot

and retry.

Error 23:

Could not return to dock. Clean dock

location beacon and retry.

Filter blocked or wet. Clean, dry, and retry.
No-go zone or Invisible Wall detected. Move

robot from this area.

If the problem persists after using the

recommendations in the table above, contact our

support team at:

[email protected] (United States/Canada/

Non-Europe)

1-855-960-4321 (United States only)

1-833-421-1915 (Canada only)

Note:

A system reset may resolve some problems.

Internal error. Reset the robot.

Error 22:

Dock locator error. Clean and retry.

Error 17:

Side brush error. Reset robot.

Error 18:

Fan error. Reset robot.