Roborock Q5 FCC User Manual
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Error 8:
Robot trapped. Clear obstacles
surrounding robot.
Error 13:
Charging error. Clean charging
contacts and retry.
Error 9:
No dustbin. Install dustbin and filter.
Error 12:
Low battery. Recharge and retry.
Error 14:
Battery error.
Error 16:
Robot tilted. Move to level ground and
restart.
Error 26:
Wall sensor dirty. Clean wall sensor.
Error 21:
Vertical bumper pressed. Move robot
and retry.
Error 23:
Could not return to dock. Clean dock
location beacon and retry.
Filter blocked or wet. Clean, dry, and retry.
No-go zone or Invisible Wall detected. Move
robot from this area.
If the problem persists after using the
recommendations in the table above, contact our
support team at:
[email protected] (United States/Canada/
Non-Europe)
1-855-960-4321 (United States only)
1-833-421-1915 (Canada only)
Note:
A system reset may resolve some problems.
Internal error. Reset the robot.
Error 22:
Dock locator error. Clean and retry.
Error 17:
Side brush error. Reset robot.
Error 18:
Fan error. Reset robot.