Philips DL8790/10 - Manual (Page 56)

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Problem Possible cause Solution
Unable to find
the Philips
HealthSuite
health app in the
app store.
A typo in app store search
is made.
Try to write the name 'HealthSuite'
correctly in your app store or go to
www.philips.com/healthprograms/
for further instructions.
Unable to
download app.
Smartphone is not
compatible with the app.
Incorrect OS.
The app only works with iOS and
Android. Make sure iOS 8.0+ or
Android 4.4.2+ is installed on your
mobile device.
Pairing was
unsuccessful.
Bluetooth is switched off on
your phone.
Activate Bluetooth on
smartphone.