2 ivr – PLANET IPX-1980 User Manual

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Analog Channel DID

If you want to direct the inbound call from a trunk (Analog) to a specified extension, call

queue, conference or IVR, please configure on this page:【Add Analog Channel】

Channel

Choose Analog Port of trunk

DID Extension

Select Extension, call queue, conference or IVR for DID.

VoIP Channel DID

If you want to direct the inbound call from a VoIP trunk to a specified extension, call queue,

conference or IVR, please configure on this page:【Add VoIP Channel】

DID Number

DID number calling into VoIP (This number is configured in the

advance option of VoIP trunk)

DID Extension

Choose a specified extension, call queue, conference or IVR to be

directed to call.

3.4.2 IVR

IVR will improve office efficiency based on your requirement.

Please configure on this page【IVR】