Electrolux EOB 2700 - Manual (Page 12)

12
Service and Spare Parts
In the event of your appliance requiring service, or if you
wish to purchase spare parts, please contact your local
Electrolux Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.
For the address of your local Service Force Centre and
further information about Service Force, please visit the
website at www.serviceforce.co.uk
Something not working
SYMPTOM
„ The oven does not come on
„ The oven temperature light does not come on
„ The oven light does not come on
„ It takes too much time to finish the dishes, or they
are cooked too fast.
„ Steam and condensation settle on the food and the
oven cavity.
SOLUTION
‹ Check that both a cooking function and temperature
have been selected.
‹ Check the appliance is wired in properly, and the
socket switch or the switch from the mains supply to
the oven are ON.
‹ Select a temperature with the thermostat control
knob
‹ Select a function with the oven function control
knob.
‹ Select a function with the oven function control
knob
‹ Check the light bulb, and replace it if necessary
(see "Cleaning the Oven")
‹ The temperature may need adjusting
‹ Refer to the contents of this booklet, especially to
the chapter “Using the Oven”.
‹ Leave dishes inside the oven no longer than 15-20
minutes after the cooking is completed.
If after all these checks, the oven still does not work,
contact your local Service Force Centre quoting your
model and serial number, which can be found on the rating
plate. Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
If the appliance is not working correctly, please carry out the following checks, before contacting your local Service
Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation,
a charge will be made even if the appliance is under guarantee.
Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working.”
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found
on the rating plate)
5. The purchase date
In-guarantee customers should ensure that the
above checks have been made as the engineer
will make a charge if the fault is not a mechanical
or electrical breakdown.