Envision Peripherals 31MY02 - Manual (Page 17)

EN-780e
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31MY02
EN-780e
Warranty (continued)
Although this limited warranty gives you specific
legal rights, you may have other rights which may
vary from state to state.
In the United States of America, this limited
warranty is only valid for products purchased in the
Continental United States, Alaska, and Hawaii.
Outside the United States, this limited warranty is
only valid for products purchased in Canada.
In the United States, to obtain service under this
limited warranty:
1. Call EPI’s Customer Service, RMA Department
at the toll free number (888) 838-6388 for the
nearest Authorized Service Center located in
your area.
2. Ask for a Return Merchandise Authorization
(RMA) number.
3. Deliver the product freight pre-paid to the EPI
Authorized Service Center.
If you cannot deliver the product in person:
• Pack it in its original shipping container
(or equivalent)
• Put the RMA number on the shipping carton
• Insure it (or assume the risk of loss / damage
during shipment)
• Pay one-way shipping charge
EPI is not responsible for damage to inbound
products that were not properly packaged.
EPI will pay the return shipment charges within one
of the countries specified within this warranty
statement. EPI is not responsible for any costs
associated with the transportation of products
across international borders. This includes the
international borders of the countries within this
warranty statements.
© 2002 Envision Peripherals, Inc.