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Roubleshooting – Elo TouchSystems Elo Entuitive 3000 Series 1729L User Manual

Page 39

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C H A P T E R

4

T

ROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If

the problem persists, please contact your local dealer or our service center. Elo Techni-

cal Support numbers are listed on the last page of this manual.

Solutions to Common Problems

Problem

Suggestion(s)

The monitor does not respond after

Check that the monitor’s Power Switch is on.

you turn on the system.

Turn off the power and check the monitor’s power cord and signal

cable for proper connection.

Characters on the screen are dim

Refer to the Controls and Adjustments section to adjust the brightness.

The screen is blank

During operation, the monitor screen may automatically turn off as a

result of the Power Saving feature. Press any key to see if the screen

reappears.Refer to the Controls and Adjustments section to adjust the

brightness.

OSD or power buttons don’t work

Check to see that they are not locked out. See page 3-33.

“Out of Range” display

check to see of the resolution or vertical frequency of your computer is

higher than that of the LCD display.

4-33