Rose Electronics Video Splitter DVI - Manual (Page 10)

TROUBLESHOOTING
6 Video Splitter DVI Installation and Operations Manual
Troubleshooting
The troubleshooting section is used as a guide to understanding the
capabilities of the Video Splitter DVI and for general troubleshooting. If you
have any problems or questions concerning the installation, operation or
usage of the Video Splitter DVI that is not covered in this manual, please
contact Rose Electronics for technical support.
No Image on any monitor
 Check the DVI cable connection between the Video Splitter DVI unit and
the computer’s video card for proper connections.
 Verify that the DVI cable is in good condition, try another cable
 Verify that power is applied to all equipment
Image is not sharp on all monitors
 Verify that the output video resolution from the video card is the same as
the resolution of the monitor with the lowest resolution.
 Check the DVI cable connection between the Video Splitter DVI unit and
the computer’s video card for proper connections.
 Check the DVI cable routing from the PC to the Video Splitter DVI to
assure the cable is not routed next to heavy equipment or devices that can
cause any interference.
Image is not sharp on some monitors
 Verify that the output video resolution from the video card is the same as
the resolution of the monitor with the lowest resolution.
 Check the DVI cable connection between the Video Splitter DVI unit and
the DVI monitor for proper connections.
 Check the DVI cable routing from the Video Splitter DVI to the DVI monitor
to assure the cable is not routed next to heavy equipment or devices that
can cause any interference.