Service and spare parts, Customer care department – Electrolux EOB 949 User Manual
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SERVICE AND SPARE PARTS
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local
Service Force Centre by telephoning:-
0870 5 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the
website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading "Something Not
Working".
When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code.
2. Your
telephone
number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating plate).
5. The purchase date.
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service
calls.
CUSTOMER CARE DEPARTMENT
For general enquires concerning your Electrolux appliance, or for further information on Electrolux products, please
contact our Customer Care Department by letter or telephone at the address below:-
Customer Care Department
Electrolux
55 – 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 0870 5 950950 (*)
*calls to this number may be recorded for training purposes.